[AusNOG] Monitoring ULL drops on AAPT MBE connections
Andrew Jones
aj at jonesy.com.au
Thu Apr 3 10:27:09 EST 2014
AAPT do have an option when you order a service of shutting down the
ethernet on MBE degradation. It would be nice if there was an option to
flag a problem with the service in frontier, or at least be able to see
the line stats, like you can for ADSL services.
On 03.04.2014 10:19, Joshua D'Alton wrote:
> There was a thread recently on this. Think the conclusion was,
> basically if the service is provider-NTU, you're stuffed.
>
> On Thu, Apr 3, 2014 at 10:07 AM, Radek Tkaczyk <radek at tkaczyk.id.au>
> wrote:
>
>> Hi Guys,
>>
>> We are getting more and more cases where an AAPT MBE connection
>> drops a ULL, and no-one notices this until the client complains about
>> poor speeds, or another ULL drops and takes the connection offline.
>>
>> For example, say an end user has an AAPT 10/10 MBE connection which
>> uses 2 x ULLs. If one of the ULLs drops, the speed will drop to around
>> 5/5 and everything keeps going at the lower speed. This is all fine,
>> except that AAPT do not correct the issue until you log a fault. Or
>> worse, the second ULL drops at a later time and takes the connection
>> completely offline.
>>
>> How are we supposed to log a fault if we can't monitor for a ULL
>> connection getting dropped?
>>
>> How are other people handling this situation?
>>
>> Regards,
>>
>> Radek
>>
>> Ph: 0413 383 231
>>
>> radek at tkaczyk.id.au
>>
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>
>
>
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