[AusNOG] SpinTel Issues

[Joseph Goldman]

Hi Burt,

  The fact that it appears to respond find to a traceroute would suggest 
to me that they are filtering the ping request in some manner. Could be 
a new policy.

  If you are experiencing other issues with their VoIP specifically, it 
looks like server connectivity should be OK so it would be better to 
debug the SIP/IAX packets for a possible cause, or contact their support 
specifically.

Thanks,
Joe

On 11/10/13 10:19, Burt Mascareigne wrote:
>
> It does actually normally respond to pings.
>
> Off to WhingePool I go L
>
> 	
>
> Burt Mascareigne
> Technician
> Mob: 0414 450 962
>
> 	
>
> Your Needs, Our Priority
>
>
> *From:*Ashley Breeden [mailto:ash at url.net.au]
> *Sent:* Friday, 11 October 2013 10:18 AM
> *To:* Burt Mascareigne
> *Cc:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] SpinTel Issues
>
> Hi Burt,
>
> It looks like they are blocking Ping requests to their server.  When 
> debugging a issue I find using mtr work a lot better than trace or 
> ping as it will often be able to show you a little more information.
>
> You might be better off posting your issue to the VoIP thread on 
> Whirlpool if you don't get any response from AusNOG - 
> http://forums.whirlpool.net.au/forum/107
>
>
> Regards,
>
> *Ashley Breeden*
> URL Networks Pty Ltd
> *Email:* ash at url.net.au <mailto:ash at url.net.au>
> *WWW:* http://www.url.net.au <http://www.url.net.au/>
> *Phone:* 1300 33 11 78
> *Direct:* 03 9008 5901
> *Mobile:* 0411 112 056
>
> *Twitter:***@urlnetworks
>
> On 11/10/2013, at 10:06 AM, Burt Mascareigne 
> <burt at prioritycomputer.com.au <mailto:burt at prioritycomputer.com.au>> 
> wrote:
>
>
>
> Sorry for HiJacking Previous Thread,  forgot to remove Subject:
>
> Does anyone here use SpinTel for their VOIP provider?
>
> I'm getting
>
> C:\Users\---->pingvoip.spin.net.au <http://voip.spin.net.au>
>
> Pingingvoip.comcen.com.au <http://voip.comcen.com.au>[203.23.236.96] 
> with 32 bytes of data:
>
> Reply from 203.23.236.96: Destination port unreachable.
>
> Reply from 203.23.236.96: Destination port unreachable.
>
> Reply from 203.23.236.96: Destination port unreachable.
>
> Reply from 203.23.236.96: Destination port unreachable.
>
> Ping statistics for 203.23.236.96:
>
> Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
>
> I'm at a total lost,  I've never seen this type of error.  If anyone 
> knows..
>
> <priority-computer-solutions_logo_01b7c71b.png>
>
> 	
>
> Burt Mascareigne
> Technician
> Mob: 0414 450 962
>
> <priority-computer-solutions_logo_034357ef.png>
>
> 	
>
> <priority-computer-solutions_logo_042b585a.png>
>
> Your Needs, Our Priority
>
>
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