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Hi Burt,<br>
<br>
The fact that it appears to respond find to a traceroute would
suggest to me that they are filtering the ping request in some
manner. Could be a new policy.<br>
<br>
If you are experiencing other issues with their VoIP specifically,
it looks like server connectivity should be OK so it would be better
to debug the SIP/IAX packets for a possible cause, or contact their
support specifically.<br>
<br>
Thanks,<br>
Joe<br>
<br>
<div class="moz-cite-prefix">On 11/10/13 10:19, Burt Mascareigne
wrote:<br>
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<div class="WordSection1">
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">It
does actually normally respond to pings.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Off
to WhingePool I go
</span><span
style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">L</span><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p style="MARGIN-TOP: 6pt; MARGIN-BOTTOM: 6pt"><span
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<tbody>
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<td><img alt=""
src="cid:part1.07090705.01040800@apcs.com.au"
height="53" width="57"></td>
<td>
<p align="right"><font style="FONT-SIZE: 8pt">Burt
Mascareigne<br>
Technician<br>
Mob: 0414 450 962</font></p>
</td>
</tr>
<tr style="TEXT-DECORATION: ">
<td><img alt=""
src="cid:part2.09050305.05040805@apcs.com.au"
height="47" width="57"></td>
<td><img alt=""
src="cid:part3.03000905.01000100@apcs.com.au"
height="47" width="113"></td>
</tr>
</tbody>
</table>
</span></p>
<p style="MARGIN-TOP: 6pt; MARGIN-BOTTOM: 6pt"><span
style="FONT-FAMILY: 'Arial Black'"></span><span
style="FONT-FAMILY: 'Arial Black'">Your Needs, Our Priority</span></p>
<br>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""
lang="EN-US"> Ashley Breeden [<a class="moz-txt-link-freetext" href="mailto:ash@url.net.au">mailto:ash@url.net.au</a>]
<br>
<b>Sent:</b> Friday, 11 October 2013 10:18 AM<br>
<b>To:</b> Burt Mascareigne<br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] SpinTel Issues<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi Burt,<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<div>
<p class="MsoNormal">It looks like they are blocking Ping
requests to their server. When debugging a issue I find
using mtr work a lot better than trace or ping as it will
often be able to show you a little more information.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">You might be better off posting your
issue to the VoIP thread on Whirlpool if you don't get any
response from AusNOG - <a moz-do-not-send="true"
href="http://forums.whirlpool.net.au/forum/107">http://forums.whirlpool.net.au/forum/107</a><o:p></o:p></p>
</div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<p class="MsoNormal"><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><br>
<span class="apple-style-span">Regards,</span><br>
<br>
</span><span class="apple-style-span"><b><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:#223D20">Ashley
Breeden</span></b></span><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><br>
<span class="apple-style-span">URL Networks
Pty Ltd</span><br>
<span class="apple-style-span"><b>Email:</b> <a
moz-do-not-send="true"
href="mailto:ash@url.net.au">ash@url.net.au</a></span><br>
<span class="apple-style-span"><b>WWW:</b> <a
moz-do-not-send="true"
href="http://www.url.net.au/">http://www.url.net.au</a></span><br>
<span class="apple-style-span"><b>Phone:</b> 1300
33 11 78</span><br>
<span class="apple-style-span"><b>Direct:</b> 03
9008 5901</span><br>
<span class="apple-style-span"><b>Mobile:</b> 0411
112 056</span><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"
style="margin-bottom:13.5pt"><span
class="apple-style-span"><b><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">Twitter:</span></b></span><span
class="apple-converted-space"><b><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"> </span></b></span><span
class="apple-style-span"><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">@urlnetworks</span></span><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><o:p> </o:p></span></p>
</div>
</div>
</div>
<p class="MsoNormal"><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">On 11/10/2013, at 10:06 AM, Burt
Mascareigne <<a moz-do-not-send="true"
href="mailto:burt@prioritycomputer.com.au">burt@prioritycomputer.com.au</a>>
wrote:<o:p></o:p></p>
</div>
<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
<div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Sorry
for HiJacking Previous Thread, forgot to remove
Subject:</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Does
anyone here use SpinTel for their VOIP provider?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’m
getting</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#1F497D">C:\Users\---->ping<span
class="apple-converted-space"> </span><a
moz-do-not-send="true"
href="http://voip.spin.net.au"><span
style="color:purple">voip.spin.net.au</span></a></span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#1F497D">Pinging<span
class="apple-converted-space"> </span><a
moz-do-not-send="true"
href="http://voip.comcen.com.au"><span
style="color:purple">voip.comcen.com.au</span></a><span
class="apple-converted-space"> </span>[203.23.236.96]
with 32 bytes of data:</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#1F497D">Reply
from 203.23.236.96: Destination port
unreachable.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#1F497D">Reply
from 203.23.236.96: Destination port
unreachable.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#1F497D">Reply
from 203.23.236.96: Destination port
unreachable.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#1F497D">Reply
from 203.23.236.96: Destination port
unreachable.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#1F497D">Ping
statistics for 203.23.236.96:</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#1F497D">
Packets: Sent = 4, Received = 4, Lost = 0 (0%
loss),</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’m
at a total lost, I’ve never seen this type of
error. If anyone knows..</span><o:p></o:p></p>
</div>
</div>
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id="Table_01" border="0" cellpadding="0"
cellspacing="0" width="170">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><priority-computer-solutions_logo_01b7c71b.png><o:p></o:p></p>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<p style="text-align:right" align="right"><span
style="font-size:8.0pt">Burt Mascareigne<br>
Technician<br>
Mob: 0414 450 962</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><priority-computer-solutions_logo_034357ef.png><o:p></o:p></p>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><priority-computer-solutions_logo_042b585a.png><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p
style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm"><span
style="font-size:13.5pt;font-family:"Arial
Black","sans-serif"">Your Needs, Our
Priority</span><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif""><br>
_______________________________________________<br>
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style="color:purple">AusNOG@lists.ausnog.net</span></a><br>
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