[AusNOG] TPG Routing Skrewed

[Cameron Ferdinands]

Hi Daniel,

Contact your account manager at PIPE/TPG, he will be able to provide
you with an RFO. (We've received one)

On Thu, Nov 21, 2013 at 9:45 AM, Daniel Watson <daniel at glovine.com.au> wrote:
> Not looking for a sympathetic ear.
>
> I'm looking for answers,  as a static message stating they are aware of an issue and investigating is not good enough,  I don't know how you run it when you post outages for your business, but we at least attempt to update the page every 30 minutes  even if its a quick 5 word post   but at least it gives the customers visiting it more information then they saw 3 hours ago..
>
> D.
>
> ________________________________________
> From: Cameron Daniel [cdaniel at nurve.com.au]
> Sent: Thursday, November 21, 2013 10:37 AM
> To: Daniel Watson
> Subject: Re: [AusNOG] TPG Routing Skrewed
>
> Probably, but as AusNOG isn't the place to hassle your ISP (see charter)
> I'd expect they're not going to respond to your thread.
>
> If you have a service from them with support, call their NOC. If not, I
> imagine you'll find a sympathetic ear on Whirlpool.
>
> On 2013-11-21 9:28 am, Daniel Watson wrote:
>> *Thinking to self*
>>
>> Is there even anybody from TPG NOC on this list??
>>
>> */Thinking to self*
>>
>> D.
>>
>> -------------------------
>>
>> FROM: AusNOG [ausnog-bounces at lists.ausnog.net] on behalf of Noel
>> Butler [noel.butler at ausics.net]
>>  SENT: Thursday, November 21, 2013 10:18 AM
>>  TO: ausnog at lists.ausnog.net
>>  SUBJECT: Re: [AusNOG] TPG Routing Skrewed
>>
>> On Thu, 2013-11-21 at 10:11 +1100, Samuel Denbigh Leslie wrote:
>>
>>> Can confirm we're seeing the same with an EFM service provided by
>>> TPG (via a reseller). In our case, all Google sites are unreachable
>>> (Google/Gmail/YouTube/etc...) as well as some others (Yahoo).
>>>
>>> Has been like this since at least 7am. Traceroutes show failure
>>> within the first few hops in the TPG network for all sites that
>>> aren't loading.
>>
>>  Seems fine from Brisbane
>>
>>
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