[AusNOG] TPG Routing Skrewed

[Daniel Watson]

Not looking for a sympathetic ear.

I'm looking for answers,  as a static message stating they are aware of an issue and investigating is not good enough,  I don't know how you run it when you post outages for your business, but we at least attempt to update the page every 30 minutes  even if its a quick 5 word post   but at least it gives the customers visiting it more information then they saw 3 hours ago..

D.

________________________________________
From: Cameron Daniel [cdaniel at nurve.com.au]
Sent: Thursday, November 21, 2013 10:37 AM
To: Daniel Watson
Subject: Re: [AusNOG] TPG Routing Skrewed

Probably, but as AusNOG isn't the place to hassle your ISP (see charter)
I'd expect they're not going to respond to your thread.

If you have a service from them with support, call their NOC. If not, I
imagine you'll find a sympathetic ear on Whirlpool.

On 2013-11-21 9:28 am, Daniel Watson wrote:
> *Thinking to self*
>
> Is there even anybody from TPG NOC on this list??
>
> */Thinking to self*
>
> D.
>
> -------------------------
>
> FROM: AusNOG [ausnog-bounces at lists.ausnog.net] on behalf of Noel
> Butler [noel.butler at ausics.net]
>  SENT: Thursday, November 21, 2013 10:18 AM
>  TO: ausnog at lists.ausnog.net
>  SUBJECT: Re: [AusNOG] TPG Routing Skrewed
>
> On Thu, 2013-11-21 at 10:11 +1100, Samuel Denbigh Leslie wrote:
>
>> Can confirm we're seeing the same with an EFM service provided by
>> TPG (via a reseller). In our case, all Google sites are unreachable
>> (Google/Gmail/YouTube/etc...) as well as some others (Yahoo).
>>
>> Has been like this since at least 7am. Traceroutes show failure
>> within the first few hops in the TPG network for all sites that
>> aren't loading.
>
>  Seems fine from Brisbane
>
>
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