[AusNOG] Packet Loss on PIPE Ethernet service's in Melbourne

[Daniel Watson]

Gday Noggers

Eftel confirm its PIPE issues

Title:        Service Disruption - 15/06/2013 - PIPE MetroE Fault (Victoria)
Status:        CURRENT
Type:            Fault
Severity:        Partial
Affects:        Ethernet over Copper Services
States:        VIC
Entered by:        nick.stathis
Entered at:        15-Jun-2013 15:51 (EST)
Start:        15-Jun-2013 17:46 (EST)
Expected Close:    15-Jun-2013 20:00<x-apple-data-detectors://3> (EST)

Eftel Wholesale wishes to advise customers that due to a PIPE Networks Metro Ethernet Hardware fault in Victoria. Some Point to Point Ethernet services provided by PIPE will either be down or intermittent drops.

Pipe Engineers are currently working on restoring affected services.

We will provide a further update as soon as one comes to hand.

Please note: this only affects PIPE based ethernet services.

Regards

D

Sent from my iPhone

On 15/06/2013, at 17:16, "Travers Stark" <travers at starkie.net<mailto:travers at starkie.net>> wrote:

Hey Guys,

Just an update

Pipe have confirmed an issue @ 55 Crockford.

Looks like hardware related...

Thanks

-----Original Message-----
From: Tom Berryman [mailto:tom at connectivityit.com.au]
Sent: Saturday, 15 June 2013 3:37 PM
To: Nathan Brookfield; Travers Stark
Cc: Ross Wheeler; ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: RE: [AusNOG] Packet Loss on PIPE Ethernet service's in Melbourne

It would surprise me. When the PIPE loss stops if the AAPT services in question are restored at the same time, well there might be something to it.
Regardless, I'm not seeing any fault with any of our AAPT services.
Tom

-----Original Message-----
From: Nathan Brookfield [mailto:Nathan.Brookfield at simtronic.com.au]
Sent: Saturday, 15 June 2013 3:34 PM
To: Travers Stark
Cc: Tom Berryman; Ross Wheeler; ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Packet Loss on PIPE Ethernet service's in Melbourne

Maybe AAPT use PIPE to some exchanges.

Nathan Brookfield
Chief Executive Officer

Simtronic Technologies Pty Ltd
http://www.simtronic.com.au

On 15/06/2013, at 15:29, "Travers Stark" <travers at starkie.net<mailto:travers at starkie.net>> wrote:

Hi Tom,

Na it's on AAPT services.

One is in Geelong and I think the other is on the Windsor exchange.

It might be unrelated, however the packet loss started at the same time. The other 50 odd AAPT connections are ok

Travers

-----Original Message-----
From: Tom Berryman [mailto:tom at connectivityit.com.au]
Sent: Saturday, 15 June 2013 3:19 PM
To: Travers Stark; Ross Wheeler
Cc: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: RE: [AusNOG] Packet Loss on PIPE Ethernet service's in Melbourne

Im not seeing any loss on AAPT mid-band-ethernet.
PIPE-IP in melb is fine also.
PIPE-MEL-IX fine too.
Pretty sure AAPT backhaul their own connections.

Is the loss your seeing on TPC EoC services?

Tom.

-----Original Message-----
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Travers Stark
Sent: Saturday, 15 June 2013 3:15 PM
To: Ross Wheeler
Cc: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Packet Loss on PIPE Ethernet service's in Melbourne

Cool Thanks guys, I am also seeing it on "some" AAPT services in Melbourne.

I think AAPT use PIPE for their backhaul?

-----Original Message-----
From: Ross Wheeler [mailto:ausnog at rossw.net]
Sent: Saturday, 15 June 2013 3:13 PM
To: Travers Stark
Cc: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Packet Loss on PIPE Ethernet service's in Melbourne



Hey Guys,
Just checking to see if anyone else is experiencing packet loss on PIPE Ethernet services in the Melbourne area.
I have already logged a ticket with PIPE which they are investigating however I just want to see if its wide spread.

Things went screwy here just on 0402Z (2:02pm NSW time).

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