[AusNOG] Telstra contact for mobile proxy

[Chris Ricks]

I thought it would be a reasonable step as well, however doing so simply
leads to requests that one restart their mobile device and so on.

It seems that, although this is definitely a Telstra issue, it is
absolutely impossible to get a hold of someone who understands how to
even direct my call let alone resolve the issue.

On 18/02/2013 6:00 PM, Tom Sykes wrote:
> Hi Chris,
>
> Might be a silly suggestion, but Have you tried Telstra mobile data support? I presume they can help you troubleshoot, being the provider........
>
> Regards
> Tom Sykes
> NBN Co Limited
> 0439307942
>
> On 18/02/2013, at 5:53 PM, "Chris Ricks" <chris.ricks at securepay.com.au> wrote:
>
>> Hi all,
>>
>> Some of our customers are reporting seeing Proxy Errors when attempting
>> to access some of our sites via a Telstra mobile device. Can anyone
>> suggest where (if anywhere) we can go to get this looked at (the sites
>> in question are definitely up).
>>
>> - Chris
>> _______________________________________________
>> AusNOG mailing list
>> AusNOG at lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>
>
>
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