[AusNOG] Is there anyone from Telstra available who works in the Telstra DNS dept available?

[David Hughes]

Hi Chris,

As per the list charter, this isn't a forum for retail customers to look for expedited support from their ISPs.  From your domain it would appear that you are a car dealership, not a network service provider so you'd fall into the "retail customer" category.  If you are using Telstra's DNS then I'm assuming you are a Telstra customer and have a support channel available to you.



Thanks

David
…


On 18/02/2013, at 9:36 AM, Chris Scholfield <admincs at heartland.com.au> wrote:

> Hello,
>  
> We’ve been experiencing a problem with our net traffic.  We use Symantec Messagelabs as our net proxy, and over the weekend they had a problem with the AUS proxy server, and cut over to the US one. 
>  
> Messagelabs told me this morning that this has been resolved, but the Telstra DNS seems to be still pointing to the states when we try to resolve the Aus proxy address.
>  
> Is anyone from Telstra available in this area who can look into this please?  If you need any information, please contact me off-list.
>  
> Chris Scholfield
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog

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