[AusNOG] Telstra Contact - NOC

[Tom Paseka]

Chris,

Do you have a traceroute? Its probably because Customer > Peer (Amcom
is a customer, Optus is a peer).

Unless they're interconnected everywhere  - it won't always route most
efficiently.

Cheers,
Tom

On Tue, Aug 13, 2013 at 4:51 PM, Chris Macko <cmacko at intervolve.com.au> wrote:
> Morning Guys,
>
> Some of our Adelaide networks are traversing Sydney to our Adelaide services (appears that Telstra is preferencing Amcom NTT Telstra connectivity in Sydney over local Optus peering). The same applies for Internode/IINET data services, with Telstra connections going out to Melbourne and back, in a similar fashion.
>
> Would really prefer that Adelaide Telstra connections and our Adelaide network to traverse locally and our discussions with upstream providers have been unable to rectify the problem at this stage. If you are able to provide a Telstra NOC contact email address so that we can touch base regarding this issue, it would be appreciated, thanks.
>
> Kind Regards,
>
> Chris Macko
> Managing Director
> Interhost Pacific Pty Ltd t/a Intervolve
>
> Support Phone    1300 664 574 / +61 8 8260 4237
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>
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>
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