[AusNOG] Performance issues with AAPT ADSL

[James Matthews]

Metrics are great indeed.

Graphs overlaying packet loss/latency and BOM wind data show remarkable
correlations on some Bigair links too.


On Tue, Aug 6, 2013 at 2:38 PM, Tim March <march.tim at gmail.com> wrote:

>
> I'm currently in the throes of resolving an issue with my home DSL service
> relating to a section of known-bad copper the carrier is having a hard time
> taking responsibility for. The best collateral I've got in the argument so
> far was firing up Cacti on my Synology NAS and graphing
> Attenuation/SNR/Sync on the router via SNMP.
>
> "This is a weather graph showing when it rained. This is a Cacti graph
> showing when the ATM interface went from 15 -> 2mbit. Fix it."
>
> Metrics are your friend.
>
>
>
> T.
>
>
> On 6/08/13 2:16 PM, Guy Ellis wrote:
>
>> Hi all,
>>
>> We have a customer that has several AAPT business ADSL lines at their
>> head office.
>> Speedtest results are OK, but the http download performance is very
>> ordinary.
>> The download speed fluctuates from as low as 1Mbps up to ~12Mbps even
>> though the server is hosted in the AAPT network.
>> The AAPT edge router profile is "best effort" for the lines in question.
>> This site has been problematic for quite some time, and faults have been
>> logged but AAPT haven't been able to resolve.
>>
>> Has anyone had a similar experience with AAPT business ADSL in general,
>> and in particular with the "best effort" profile.
>>
>> Kind regards,
>>   - Guy.
>>
>>
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