[AusNOG] Warrnambool exchange

[Joshua D'Alton]

*Seems a bit BS to me they are exempt from critical services...::*

Dear Valued Partner


The Carrier is working to manage the significant impact to services that
has occurred as a result of a fire at an exchange in Warrnambool (Vic) last
Thursday (November 22, 2012).

Due to the scale of the damage to network infrastructure caused by the
fire, there has been a significant increase in the number of the services
being reported as faulty. As a result, there has been some disruption to
services and delays to normal installation and repair activities.

The Carrier has deployed emergency equipment to the area to assist in
restoring services. Two Mobile Exchange on Wheels (MEOW) are on site and
connecting services and a third is expected to start operating sometime
today. A MEOW is a transportable ADSL2+ enabled exchange which can
partially substitute for an existing exchange.

A number of Satellite Cell on Wheels and Cell on Wheels (for Mobile
services) units are also helping provide other services to the region. The
Carrier has restored mobile phone service to 90% of the area.

Services in Warrnambool and surrounding areas with FNNs in the following
number ranges may have been affected:

03 5220 0000 to 03 5239 8999
03 5380 1000 to 03 5380 1999
03 5263 0000 to 03 5267 3999
03 5459 7000 to 03 5467 2999
03 5287 1000 to 03 5289 7999
03 5520 2000 to 03 5529 5999
03 5321 9000 to 03 5321 9999
03 5551 0000 to 03 5599 8999
03 5340 6000 to 03 5363 9999


As these circumstances were outside of the Carrier’s control, the Carrier
is claiming an exemption from compliance with time frames and performance
standards required under the Telecommunications (Customer Service
Guarantee) Standard 2011.

Subsequently, the Carrier is notifying customers that normal installation
and repair time frames may not be met during the period from *22 November
2012 to 30 November 2012 inclusive *(based on the Carrier’s estimated
recovery schedule correct at the time of publication of this notice) and,
under section 21 of the Telecommunications (Customer Service Guarantee)
Standard 2011, the Carrier will be exempt from complying with performance
standards during this period.





On Mon, Nov 26, 2012 at 7:11 PM, Daniel McConville <fourdegrees at gmail.com>wrote:

> Well in this scenario mobile services are easier to restore or provide an
> alternative (MEOW / SatCOW for example). If a fire fuses all the copper
> together - that is a lot of work to restore individual services so this
> Mayor fellow has some valid concerns. An OFDF melting is just as bad as a
> Copper MDF Block.
>
> Sure Mobile Towers/Cells use fibre back haul, but they cover a smaller
> area... and back haul can be microwave also.
>
> Just my 2c.
>
> -Dan
>
>
>
>
> On Mon, Nov 26, 2012 at 1:58 PM, Damian Guppy <the.damo at gmail.com> wrote:
>
>> Hmmm,
>>
>> I wonder if these are then the same people who turn around and complain
>> about wireless radiation making the children sick and giving every man and
>> his dog cancer, or the 'visual pollution' that the antennas/towers cause in
>> order to use them.
>>
>> Damned if you do, damned if you dont.
>>
>> --Damian
>>
>>
>> On Mon, Nov 26, 2012 at 10:37 AM, Jeffrey Sims <jeffy at tehintartubes.net>wrote:
>>
>>> The whole tone of the article screams "What if the terrorists do it
>>> again?", You know what if the exchange were made of cheese would the mice
>>> still eat it?
>>>
>>> We should be relying on Satellites and wireless, the crazy thing here
>>> is, what if the ground station of the satellite catches fire? What if the
>>> mobile tower falls over? It's all a large amount of "what ifs" and this
>>> fire whilst preventable with FM200 realistically, you can plan for every
>>> eventuality but where do you draw the line? At the tin foil hat?
>>>
>>> I just think it must be re-election season down there because he's just
>>> getting on his soap box asking for Minister Conroy to make his town feel
>>> all warm and fuzzy with the satellite beams from the wireless towers who
>>> don't need power or fibre to feed them interbutts.
>>>
>>>
>>> On Mon, Nov 26, 2012 at 1:17 PM, Damian Guppy <the.damo at gmail.com>wrote:
>>>
>>>> Hmmm, yes. We should all move to wireless because of an outage that cut
>>>> both physical lines and wireless (mobile) services, that will fix our
>>>> problem! Some one give this guy an award.
>>>>
>>>> --Damian
>>>>
>>>>
>>>> On Mon, Nov 26, 2012 at 10:01 AM, Ross Wheeler <ausnog at rossw.net>wrote:
>>>>
>>>>>
>>>>>
>>>>> On Mon, 26 Nov 2012, Matt Perkins wrote:
>>>>>
>>>>>  Here we go.  It was only a matter of time.
>>>>>>
>>>>>> http://www.standard.net.au/**story/1144950/mayor-wants-**
>>>>>> answers-over-telstra-**breakdown/?cs=12<http://www.standard.net.au/story/1144950/mayor-wants-answers-over-telstra-breakdown/?cs=12>
>>>>>>
>>>>>
>>>>> "Maybe we should be looking further ahead at satellite and wireless
>>>>> links rather than relying on physical lines."
>>>>>
>>>>> <sarcasm>
>>>>> Ahh, right, because satellites just can't fail. And even if they did,
>>>>> you can courier a replacement there overnight. conroy is on record saying
>>>>> that "his" satellites "don't have latency problems"... so it all sounds
>>>>> like the perfect solution.
>>>>> </sarcasm>
>>>>>
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>>>>>
>>>>
>>>>
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>>>>
>>>
>>
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>
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