[AusNOG] Decent home broadband Sydney

Jason Firmino jason.firmino at gmail.com
Thu May 17 14:54:40 EST 2012


Hey guys,

Very sorry.

Now I see that this is not a correct topic for this list.

Closing.

Cheers,
Jason Firmino

2012/5/17 Jason Firmino <jason.firmino at gmail.com>:
> Hi again noggers,
>
> Just returned from working in Europe for some years now, and now that
> I got here ISP providers are just pretty bad...
>
> I've just had an argue with exetel and canceled what I chose to be my
> plan for home Internet, because they gave me a 14 day period for
> installation and past 16 days (yesterday) it was scheduled for
> connection, but the wholesale company (Optus) technician, didn't go to
> work yesterday, on the first phone call to provisioning team, and on
> the second phone call he went there, but couldn't contact me....
> WHAT??? Get your story together...
>
> So then they booked me for connection next Friday 25th. Not
> acceptable. And instead of exetel start fighting with their wholesale
> provider, and try to fix everything for the customer, it's just bad
> luck, you have to wait.... There's nothing we can do ... Again,
> WHAT???
>
> Has any of you noggers experienced this kind of treatment, or am I
> just used to Europe's nice Networking company's that connect you the
> next day, 2 working days tops?
>
> Did I get unlucky with exetel + Optus, or does anyone recommend a
> decent residential ISP that can connect me trough next week?
>
> Cheers,
> Jason Firmino
>
> --
> Jason Marques Firmino



-- 
Jason Marques Firmino



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