[AusNOG] Heavy Handed Sales Taticts by Bigswamp and Tel$tra

Christopher Pollock chris at ionetworks.com.au
Thu May 10 11:29:36 EST 2012


This isn't new is it?  If I remember the days when I could stomach WP
correctly, Telstra CSRs have been saying for years that Telstra would be
faster because of $reasons.

Perhaps someone should be recording these things and ACCC-ing them.

--
Christopher Pollock,
io Networks Pty Ltd.
e. chris at ionetworks.com.au
p. 1300 1 2 4 8 16
d. 07 3188 7588
m. 0410 747 765
skype: christopherpollock
twitter.com/chrisionetworks
http://www.ionetworks.com.au
In-house, Outsourced.



On Thu, May 10, 2012 at 11:19 AM, Sam <samantha at smellyblackdog.com.au>wrote:

> We had a loss of a customer today who when I asked why they churned away,
> gave me the following response****
>
> ** **
>
> The data limit is the same, but the salesperson claims that the internet
> speed will be quicker as the Telstra exchange (only for their customers
> apparently) is closer to my house.****
>
> So is this a new ploy by Telstra to make such  statements?  ****
>
> ** **
>
> ** **
>
> Sam****
>
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