[AusNOG] Heavy Handed Sales Taticts by Bigswamp and Tel$tra

[Sam]

We had a loss of a customer today who when I asked why they churned away,
gave me the following response

 

The data limit is the same, but the salesperson claims that the internet
speed will be quicker as the Telstra exchange (only for their customers
apparently) is closer to my house.

So is this a new ploy by Telstra to make such  statements?  

 

 

Sam

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