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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>We had a loss of a customer today who when I asked why they churned away, gave me the following response<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>The data limit is the same, <span style='background:yellow;mso-highlight:yellow'>but the salesperson claims that the internet speed will be quicker as the Telstra exchange (only for their customers apparently) is closer to my house</span>.<o:p></o:p></span></p><p class=MsoNormal>So is this a new ploy by Telstra to make such statements? <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Sam<o:p></o:p></p></div></body></html>