[AusNOG] {Disarmed} Re: Issue getting routes from Telstra to 49.156.16.0/22
Anthony Bortolotto
a.bortolotto at infinite.net.au
Wed May 2 09:13:12 EST 2012
Our /20 was effected as well but it is all working now. Far as I am concerned it Telstra's fault.
Regards,
Anthony Bortolotto | General Manager | Infinite Networks
From: Tom Paseka <tom at cloudflare.com<mailto:tom at cloudflare.com>>
Date: Wednesday, 2 May 2012 9:05 AM
To: Joseph Saxton <Joe.Saxton at workforce.com.au<mailto:Joe.Saxton at workforce.com.au>>
Cc: "ausnog at ausnog.net<mailto:ausnog at ausnog.net>" <ausnog at ausnog.net<mailto:ausnog at ausnog.net>>
Subject: Re: [AusNOG] Issue getting routes from Telstra to 49.156.16.0/22
remember though, this is as much Telstra's fault as it is Dodo's - as they're not filtering their customers properly.
Telstra really needs to address this properly.
On Tue, May 1, 2012 at 4:00 PM, Joseph Saxton <Joe.Saxton at workforce.com.au<mailto:Joe.Saxton at workforce.com.au>> wrote:
Where does dodo get their engineers from?
From:ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net> [mailto:ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>] On Behalf Of Sheng Yeo
Sent: Wednesday, 2 May 2012 08:59
To: Tom Paseka
Cc: ausnog at ausnog.net<mailto:ausnog at ausnog.net>
Subject: Re: [AusNOG] Issue getting routes from Telstra to 49.156.16.0/22<http://49.156.16.0/22>
Hi Everyone,
This issue has now been resolved. Thanks to all the help everyone has sent through.
A summary of the issue is that Dodo advertised our /22 subnet that caused a routing loop. All traffic leaving Telstra was being sent to Dodo and then back to Telstra in a loop.
I managed to contact the Telstra and Dodo NOCs and 1h 45 minutes after the change was made the issue was rectified.
What avenues can we pursue to ensure this doesn't happen again? I know there isn't much but I would like to know what the complaint procedures are for this?
Cheers,
Sheng Yeo
Managing Director
OrionVM Cloud Platform
Mobile: +61 402 098 008<tel:%2B61%20402%20098%20008>
Phone: +61 2 8004 6408<tel:%2B61%202%208004%206408>
Email: sheng.yeo at orionvm.com.au<mailto:sheng.yeo at orionvm.com.au>
Web: www.orionvm.com.au<http://www.orionvm.com.au/>
This e-mail message and any attachments contain information that is confidential and may be subject to legal privilege.If you are not the intended recipient, you must not peruse, use, pass on or copy this message or any attachments. If you have received this e-mail in error, please notify us by return e-mail and erase all copies of this message including any attachments.
On 2 May 2012 08:25, Sheng Yeo <sheng.yeo at orionvm.com.au<mailto:sheng.yeo at orionvm.com.au>> wrote:
Thanks Tom,
We are on the phone with Telstra and Dodo now. Finally found an engineering contact to look at it, but still trying to resolve.
Cheers,
Sheng Yeo
Managing Director
OrionVM Cloud Platform
Mobile: +61 402 098 008<tel:%2B61%20402%20098%20008>
Phone: +61 2 8004 6408<tel:%2B61%202%208004%206408>
Email: sheng.yeo at orionvm.com.au<mailto:sheng.yeo at orionvm.com.au>
Web: www.orionvm.com.au<http://www.orionvm.com.au/>
This e-mail message and any attachments contain information that is confidential and may be subject to legal privilege.If you are not the intended recipient, you must not peruse, use, pass on or copy this message or any attachments. If you have received this e-mail in error, please notify us by return e-mail and erase all copies of this message including any attachments.
On 2 May 2012 08:20, Tom Paseka <tom at cloudflare.com<mailto:tom at cloudflare.com>> wrote:
Anyone in these prefixes will be having reachability issues, this is what Telstra is accepting from dodo behind Optus....
route-views>show ip bgp regexp ^1221_38285_.*_7474
BGP table version is 3230668410, local router ID is 128.223.51.103
Status codes: s suppressed, d damped, h history, * valid, > best, i - internal,
r RIB-failure, S Stale
Origin codes: i - IGP, e - EGP, ? - incomplete
Network Next Hop Metric LocPrf Weight Path
* 49.156.16.0/24<http://49.156.16.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 55884 55884 55884 55884 55884 i
* 49.156.17.0/24<http://49.156.17.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 55884 55884 55884 55884 55884 i
* 49.156.18.0/24<http://49.156.18.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 55884 55884 55884 55884 55884 i
* 49.156.19.0/24<http://49.156.19.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 55884 55884 55884 55884 55884 i
* 61.8.184.0/21<http://61.8.184.0/21> 203.62.252.186 0 1221 38285 38285 38285 7474 38809 24381 i
* 101.234.136.0/23<http://101.234.136.0/23> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 2.998 i
* 111.125.160.0/23<http://111.125.160.0/23> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 2.998 i
* 111.125.166.0/23<http://111.125.166.0/23> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 2.998 i
* 113.52.224.0/22<http://113.52.224.0/22> 203.62.252.186 0 1221 38285 38285 38285 7474 2764 ?
* 113.203.32.0/19<http://113.203.32.0/19> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 2.998 i
* 114.111.132.0/23<http://114.111.132.0/23> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 2.998 i
* 114.111.140.0/24<http://114.111.140.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 2.998 i
* 116.50.16.0/23<http://116.50.16.0/23> 203.62.252.186 0 1221 38285 38285 38285 7474 38809 24381 i
* 116.50.16.0/21<http://116.50.16.0/21> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24381 i
* 118.82.43.0/24<http://118.82.43.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 2764 38714 i
* 118.127.0.0/18<http://118.127.0.0/18> 203.62.252.186 0 1221 38285 38285 38285 7474 7473 6939 45483 i
* 118.127.2.0/23<http://118.127.2.0/23> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.6.0/24<http://118.127.6.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.8.0/24<http://118.127.8.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.8.0/21<http://118.127.8.0/21> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.9.0/24<http://118.127.9.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.10.0/24<http://118.127.10.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.11.0/24<http://118.127.11.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.14.0/24<http://118.127.14.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.15.0/24<http://118.127.15.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.20.0/22<http://118.127.20.0/22> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.24.0/24<http://118.127.24.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
Network Next Hop Metric LocPrf Weight Path
* 118.127.24.0/22<http://118.127.24.0/22> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.25.0/24<http://118.127.25.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.50.0/23<http://118.127.50.0/23> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 118.127.52.0/22<http://118.127.52.0/22> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 119.15.96.0/20<http://119.15.96.0/20> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 38826 i
* 119.160.224.0/23<http://119.160.224.0/23> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 2.998 i
* 122.100.0.0/23<http://122.100.0.0/23> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 2.998 i
* 124.150.165.0/24<http://124.150.165.0/24> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 18015 i
* 202.53.4.0/22<http://202.53.4.0/22> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24381 i
* 202.60.64.0/21<http://202.60.64.0/21> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 45425 45425 45425 45425 24238 i
* 202.60.64.0/20<http://202.60.64.0/20> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 45425 45425 45425 45425 24238 i
* 202.60.64.0/19<http://202.60.64.0/19> 203.62.252.186 0 1221 38285 38285 38285 7474 7473 6939 45483 i
* 202.60.67.0<tel:202.60.67.0> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 45425 45425 45425 45425 24238 i
* 202.60.72.0/21<http://202.60.72.0/21> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 45425 45425 45425 45425 24238 i
* 202.60.73.0<tel:202.60.73.0> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 202.60.83.0<tel:202.60.83.0> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 202.60.87.0<tel:202.60.87.0> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 45425 45425 45425 45425 24238 i
* 202.60.88.0<tel:202.60.88.0> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 45425 45425 45425 45425 24238 i
* 202.60.88.0/23<http://202.60.88.0/23> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 45425 45425 45425 45425 24238 i
* 202.60.89.0<tel:202.60.89.0> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 45425 45425 45425 45425 24238 i
* 202.60.90.0<tel:202.60.90.0> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 202.60.92.0<tel:202.60.92.0> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 202.60.94.0/23<http://202.60.94.0/23> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 45425 45425 45425 45425 24238 i
* 203.25.143.0 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24381 i
* 203.26.204.0 203.62.252.186 0 1221 38285 38285 38285 7474 4826 38826 i
* 203.27.24.0<tel:203.27.24.0> 203.62.252.186 0 1221 38285 38285 38285 7474 38287 i
* 203.56.37.0<tel:203.56.37.0> 203.62.252.186 0 1221 38285 38285 38285 7474 4826 24238 24238 24238 24238 24238 i
* 203.153.192.0/20<http://203.153.192.0/20> 203.62.252.186 0 1221 38285 38285 38285 7474 7545 7545 24130 24130 24130 4829 4829 4829 4829 4829 4829 4829 4829 4829 4829 4829 i
route-views>
On Tue, May 1, 2012 at 2:57 PM, Tom Paseka <tom at cloudflare.com<mailto:tom at cloudflare.com>> wrote:
Telstra / Dodo fail again!
route-views3>show ip bgp 49.156.16.0
BGP routing table entry for 49.156.16.0/24<http://49.156.16.0/24>, version 1921716143
Paths: (14 available, best #14, table Default-IP-Routing-Table)
3561 4637 4637 4637 4637 4637 4637 4637 4637 4637 4637 4637 1221 38285 38285 38285 7474 4826 55884 55884 55884 55884 55884
206.24.210.102 from 206.24.210.102 (206.24.210.102)
Origin IGP, localpref 100, valid, external
Telstra, please put proper prefix lists, as-path filters on dodo :)
On Tue, May 1, 2012 at 2:28 PM, Sheng Yeo <sheng.yeo at orionvm.com.au<mailto:sheng.yeo at orionvm.com.au>> wrote:
Hi Everyone,
We were notified recently that no customers on Telstra could see our 49.156.16.0/22<http://49.156.16.0/22> subnet as it appears to be stuck in a routing loop within the Telstra network, looping to Dodo and back.
Does anyone have a contact at Telstra or is anyone from Telstra on list who could investigate this issue for us?
Cheers,
Sheng Yeo
Managing Director
OrionVM Cloud Platform
Mobile: +61 402 098 008<tel:%2B61%20402%20098%20008>
Phone: +61 2 8004 6408<tel:%2B61%202%208004%206408>
Email: sheng.yeo at orionvm.com.au<mailto:sheng.yeo at orionvm.com.au>
Web: www.orionvm.com.au<http://www.orionvm.com.au/>
This e-mail message and any attachments contain information that is confidential and may be subject to legal privilege.If you are not the intended recipient, you must not peruse, use, pass on or copy this message or any attachments. If you have received this e-mail in error, please notify us by return e-mail and erase all copies of this message including any attachments.
Telstra Traceroute:
1 TenGigabitEthernet0-12-0-2.exi-core1.Melbourne.telstra.net<http://TenGigabitEthernet0-12-0-2.exi-core1.Melbourne.telstra.net> (203.50.80.1<tel:%28203.50.80.1>) 4 msec 4 msec 4 msec
2 Bundle-Ether1.lon70.Melbourne.telstra.net<http://Bundle-Ether1.lon70.Melbourne.telstra.net> (203.50.6.2) 0<tel:%28203.50.6.2%29%200> msec 12 msec 12 msec
3 au12.lnk.telstra.net<http://au12.lnk.telstra.net> (165.228.136.78) 4 msec 0 msec 0 msec
4 123-2-5-2.core.dodo.com.au<http://123-2-5-2.core.dodo.com.au> (123.2.5.2) [AS 38285] 0 msec 0 msec 0 msec
5 Bundle-Ether11.win24.Melbourne.telstra.net<http://Bundle-Ether11.win24.Melbourne.telstra.net> (165.228.21.137) 4 msec 12 msec 12 msec
6 Bundle-Ether6.win-core1.melbourne.telstra.net<http://Bundle-Ether6.win-core1.melbourne.telstra.net> (203.50.11.58) 4 msec 12 msec 12 msec
7 Bundle-Ether1.win18.Melbourne.telstra.net<http://Bundle-Ether1.win18.Melbourne.telstra.net> (203.50.6.114) 4 msec 12 msec 12 msec
8 Bundle-Ether2.lon70.Melbourne.telstra.net<http://Bundle-Ether2.lon70.Melbourne.telstra.net> (203.50.6.77<tel:%28203.50.6.77>) 8 msec 12 msec 12 msec
9 au12.lnk.telstra.net<http://au12.lnk.telstra.net> (165.228.136.78) 0 msec 0 msec 4 msec
10 123-2-5-2.core.dodo.com.au<http://123-2-5-2.core.dodo.com.au> (123.2.5.2) [AS 38285] 0 msec 0 msec 0 msec
11 Bundle-Ether11.win24.Melbourne.telstra.net<http://Bundle-Ether11.win24.Melbourne.telstra.net> (165.228.21.137) 0 msec 12 msec 12 msec
12 Bundle-Ether6.win-core1.melbourne.telstra.net<http://Bundle-Ether6.win-core1.melbourne.telstra.net> (203.50.11.58) 4 msec 12 msec 12 msec
13 Bundle-Ether1.win18.Melbourne.telstra.net<http://Bundle-Ether1.win18.Melbourne.telstra.net> (203.50.6.114) 4 msec 12 msec 12 msec
14 Bundle-Ether2.lon70.Melbourne.telstra.net<http://Bundle-Ether2.lon70.Melbourne.telstra.net> (203.50.6.77<tel:%28203.50.6.77>) 8 msec 12 msec 12 msec
15 au12.lnk.telstra.net<http://au12.lnk.telstra.net> (165.228.136.78) 0 msec 4 msec 0 msec
16 123-2-5-2.core.dodo.com.au<http://123-2-5-2.core.dodo.com.au> (123.2.5.2) [AS 38285] 4 msec 0 msec 0 msec
17 Bundle-Ether11.win24.Melbourne.telstra.net<http://Bundle-Ether11.win24.Melbourne.telstra.net> (165.228.21.137) 12 msec 12 msec 12 msec
18 Bundle-Ether6.win-core1.melbourne.telstra.net<http://Bundle-Ether6.win-core1.melbourne.telstra.net> (203.50.11.58) 4 msec 12 msec 12 msec
19 Bundle-Ether1.win18.Melbourne.telstra.net<http://Bundle-Ether1.win18.Melbourne.telstra.net> (203.50.6.114) 4 msec 12 msec 12 msec
20 Bundle-Ether2.lon70.Melbourne.telstra.net<http://Bundle-Ether2.lon70.Melbourne.telstra.net> (203.50.6.77<tel:%28203.50.6.77>) 8 msec 12 msec 12 msec
21 au12.lnk.telstra.net<http://au12.lnk.telstra.net> (165.228.136.78) 0 msec 4 msec 0 msec
22 123-2-5-2.core.dodo.com.au<http://123-2-5-2.core.dodo.com.au> (123.2.5.2) [AS 38285] 0 msec 4 msec 0 msec
23 Bundle-Ether11.win24.Melbourne.telstra.net<http://Bundle-Ether11.win24.Melbourne.telstra.net> (165.228.21.137) 12 msec 12 msec 12 msec
24 Bundle-Ether6.win-core1.melbourne.telstra.net<http://Bundle-Ether6.win-core1.melbourne.telstra.net> (203.50.11.58) 4 msec 12 msec 12 msec
25 Bundle-Ether1.win18.Melbourne.telstra.net<http://Bundle-Ether1.win18.Melbourne.telstra.net> (203.50.6.114) 4 msec 12 msec 12 msec
26 Bundle-Ether2.lon70.Melbourne.telstra.net<http://Bundle-Ether2.lon70.Melbourne.telstra.net> (203.50.6.77<tel:%28203.50.6.77>) 8 msec 12 msec 12 msec
27 au12.lnk.telstra.net<http://au12.lnk.telstra.net> (165.228.136.78) 0 msec 4 msec 0 msec
28 123-2-5-2.core.dodo.com.au<http://123-2-5-2.core.dodo.com.au> (123.2.5.2) [AS 38285] 4 msec 0 msec 4 msec
29 Bundle-Ether11.win24.Melbourne.telstra.net<http://Bundle-Ether11.win24.Melbourne.telstra.net> (165.228.21.137) 8 msec 12 msec 12 msec
30 Bundle-Ether6.win-core1.melbourne.telstra.net<http://Bundle-Ether6.win-core1.melbourne.telstra.net> (203.50.11.58) 4 msec 12 msec 12 msec
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