[AusNOG] Issue getting routes from Telstra to 49.156.16.0/22
Sheng Yeo
sheng.yeo at orionvm.com.au
Wed May 2 09:12:01 EST 2012
Yes I fully agree.
I should be able to escalate this complaint to Dodo or the respective
parties at Telstra but I expect it to fall on Deaf ears.
Any idea what the path of action to take in this situation is?
Cheers,****
* *
*Sheng Yeo*
Managing Director****
*OrionVM Cloud Platform*
** **
Mobile: +61 402 098 008**
Phone: +61 2 8004 6408****
Email: sheng.yeo at orionvm.com.au
Web: www.orionvm.com.au****
** **
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On 2 May 2012 09:05, Tom Paseka <tom at cloudflare.com> wrote:
> remember though, this is as much Telstra's fault as it is Dodo's - as
> they're not filtering their customers properly.
>
> Telstra really needs to address this properly.
>
>
> On Tue, May 1, 2012 at 4:00 PM, Joseph Saxton <Joe.Saxton at workforce.com.au
> > wrote:
>
>> Where does dodo get their engineers from? ****
>>
>> ** **
>>
>> *From:* ausnog-bounces at lists.ausnog.net [mailto:
>> ausnog-bounces at lists.ausnog.net] *On Behalf Of *Sheng Yeo
>> *Sent:* Wednesday, 2 May 2012 08:59
>> *To:* Tom Paseka
>> *Cc:* ausnog at ausnog.net
>> *Subject:* Re: [AusNOG] Issue getting routes from Telstra to
>> 49.156.16.0/22****
>>
>> ** **
>>
>> Hi Everyone, ****
>>
>> ** **
>>
>> This issue has now been resolved. Thanks to all the help everyone has
>> sent through. ****
>>
>> ** **
>>
>> A summary of the issue is that Dodo advertised our /22 subnet that caused
>> a routing loop. All traffic leaving Telstra was being sent to Dodo and then
>> back to Telstra in a loop. ****
>>
>> ** **
>>
>> I managed to contact the Telstra and Dodo NOCs and 1h 45 minutes after
>> the change was made the issue was rectified. ****
>>
>> ** **
>>
>> What avenues can we pursue to ensure this doesn't happen again? I know
>> there isn't much but I would like to know what the complaint procedures are
>> for this?****
>>
>>
>> ****
>>
>> Cheers,****
>>
>> * *****
>>
>> *Sheng Yeo*****
>>
>> Managing Director****
>>
>> *OrionVM Cloud Platform*****
>>
>> ****
>>
>> Mobile: +61 402 098 008****
>>
>> Phone: +61 2 8004 6408****
>>
>> Email: sheng.yeo at orionvm.com.au****
>>
>> Web: www.orionvm.com.au****
>>
>> ****
>>
>> This e-mail message and any attachments contain information that is
>> confidential and may be subject to legal privilege.If you are not the
>> intended recipient, you must not peruse, use, pass on or copy this message
>> or any attachments. If you have received this e-mail in error, please
>> notify us by return e-mail and erase all copies of this message including
>> any attachments.****
>>
>>
>>
>> ****
>>
>> On 2 May 2012 08:25, Sheng Yeo <sheng.yeo at orionvm.com.au> wrote:****
>>
>> Thanks Tom, ****
>>
>> ** **
>>
>> We are on the phone with Telstra and Dodo now. Finally found an
>> engineering contact to look at it, but still trying to resolve. ****
>>
>>
>> ****
>>
>> Cheers,****
>>
>> * *****
>>
>> *Sheng Yeo*****
>>
>> Managing Director****
>>
>> *OrionVM Cloud Platform*****
>>
>> ****
>>
>> Mobile: +61 402 098 008****
>>
>> Phone: +61 2 8004 6408****
>>
>> Email: sheng.yeo at orionvm.com.au****
>>
>> Web: www.orionvm.com.au****
>>
>> ****
>>
>> This e-mail message and any attachments contain information that is
>> confidential and may be subject to legal privilege.If you are not the
>> intended recipient, you must not peruse, use, pass on or copy this message
>> or any attachments. If you have received this e-mail in error, please
>> notify us by return e-mail and erase all copies of this message including
>> any attachments.****
>>
>>
>>
>> ****
>>
>> On 2 May 2012 08:20, Tom Paseka <tom at cloudflare.com> wrote:****
>>
>> Anyone in these prefixes will be having reachability issues, this is what
>> Telstra is accepting from dodo behind Optus....****
>>
>> ** **
>>
>> ** **
>>
>> route-views>show ip bgp regexp ^1221_38285_.*_7474****
>>
>> BGP table version is 3230668410, local router ID is 128.223.51.103****
>>
>> Status codes: s suppressed, d damped, h history, * valid, > best, i -
>> internal,****
>>
>> r RIB-failure, S Stale****
>>
>> Origin codes: i - IGP, e - EGP, ? - incomplete****
>>
>> ** **
>>
>> Network Next Hop Metric LocPrf Weight Path****
>>
>> * 49.156.16.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 55884 55884 55884 55884 55884 i****
>>
>> * 49.156.17.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 55884 55884 55884 55884 55884 i****
>>
>> * 49.156.18.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 55884 55884 55884 55884 55884 i****
>>
>> * 49.156.19.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 55884 55884 55884 55884 55884 i****
>>
>> * 61.8.184.0/21 203.62.252.186 0 1221 38285
>> 38285 38285 7474 38809 24381 i****
>>
>> * 101.234.136.0/23 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 2.998 i****
>>
>> * 111.125.160.0/23 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 2.998 i****
>>
>> * 111.125.166.0/23 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 2.998 i****
>>
>> * 113.52.224.0/22 203.62.252.186 0 1221 38285
>> 38285 38285 7474 2764 ?****
>>
>> * 113.203.32.0/19 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 2.998 i****
>>
>> * 114.111.132.0/23 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 2.998 i****
>>
>> * 114.111.140.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 2.998 i****
>>
>> * 116.50.16.0/23 203.62.252.186 0 1221 38285
>> 38285 38285 7474 38809 24381 i****
>>
>> * 116.50.16.0/21 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24381 i****
>>
>> * 118.82.43.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 2764 38714 i****
>>
>> * 118.127.0.0/18 203.62.252.186 0 1221 38285
>> 38285 38285 7474 7473 6939 45483 i****
>>
>> * 118.127.2.0/23 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.6.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.8.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.8.0/21 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.9.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.10.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.11.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.14.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.15.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.20.0/22 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.24.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> Network Next Hop Metric LocPrf Weight Path****
>>
>> * 118.127.24.0/22 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.25.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.50.0/23 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 118.127.52.0/22 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 119.15.96.0/20 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 38826 i****
>>
>> * 119.160.224.0/23 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 2.998 i****
>>
>> * 122.100.0.0/23 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 2.998 i****
>>
>> * 124.150.165.0/24 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 18015 i****
>>
>> * 202.53.4.0/22 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24381 i****
>>
>> * 202.60.64.0/21 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 45425 45425 45425 45425 24238 i****
>>
>> * 202.60.64.0/20 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 45425 45425 45425 45425 24238 i****
>>
>> * 202.60.64.0/19 203.62.252.186 0 1221 38285
>> 38285 38285 7474 7473 6939 45483 i****
>>
>> * 202.60.67.0 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 45425 45425 45425 45425 24238 i****
>>
>> * 202.60.72.0/21 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 45425 45425 45425 45425 24238 i****
>>
>> * 202.60.73.0 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 202.60.83.0 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 202.60.87.0 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 45425 45425 45425 45425 24238 i****
>>
>> * 202.60.88.0 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 45425 45425 45425 45425 24238 i****
>>
>> * 202.60.88.0/23 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 45425 45425 45425 45425 24238 i****
>>
>> * 202.60.89.0 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 45425 45425 45425 45425 24238 i****
>>
>> * 202.60.90.0 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 202.60.92.0 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 202.60.94.0/23 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 45425 45425 45425 45425 24238 i****
>>
>> * 203.25.143.0 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24381 i****
>>
>> * 203.26.204.0 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 38826 i****
>>
>> * 203.27.24.0 203.62.252.186 0 1221 38285
>> 38285 38285 7474 38287 i****
>>
>> * 203.56.37.0 203.62.252.186 0 1221 38285
>> 38285 38285 7474 4826 24238 24238 24238 24238 24238 i****
>>
>> * 203.153.192.0/20 203.62.252.186 0 1221 38285
>> 38285 38285 7474 7545 7545 24130 24130 24130 4829 4829 4829 4829 4829 4829
>> 4829 4829 4829 4829 4829 i****
>>
>> route-views>****
>>
>> ** **
>>
>> On Tue, May 1, 2012 at 2:57 PM, Tom Paseka <tom at cloudflare.com> wrote:***
>> *
>>
>> Telstra / Dodo fail again!****
>>
>> ** **
>>
>> route-views3>show ip bgp 49.156.16.0****
>>
>> BGP routing table entry for 49.156.16.0/24, version 1921716143****
>>
>> Paths: (14 available, best #14, table Default-IP-Routing-Table)****
>>
>> 3561 4637 4637 4637 4637 4637 4637 4637 4637 4637 4637 4637 1221 38285
>> 38285 38285 7474 4826 55884 55884 55884 55884 55884****
>>
>> 206.24.210.102 from 206.24.210.102 (206.24.210.102)****
>>
>> Origin IGP, localpref 100, valid, external****
>>
>> ** **
>>
>> Telstra, please put proper prefix lists, as-path filters on dodo :)****
>>
>> ** **
>>
>> On Tue, May 1, 2012 at 2:28 PM, Sheng Yeo <sheng.yeo at orionvm.com.au>
>> wrote:****
>>
>> Hi Everyone, ****
>>
>> ** **
>>
>> We were notified recently that no customers on Telstra could see our
>> 49.156.16.0/22 subnet as it appears to be stuck in a routing loop within
>> the Telstra network, looping to Dodo and back. ****
>>
>> ** **
>>
>> Does anyone have a contact at Telstra or is anyone from Telstra on list
>> who could investigate this issue for us?****
>>
>>
>> ****
>>
>> Cheers,****
>>
>> * *****
>>
>> *Sheng Yeo*****
>>
>> Managing Director****
>>
>> *OrionVM Cloud Platform*****
>>
>> ****
>>
>> Mobile: +61 402 098 008****
>>
>> Phone: +61 2 8004 6408****
>>
>> Email: sheng.yeo at orionvm.com.au****
>>
>> Web: www.orionvm.com.au****
>>
>> ****
>>
>> This e-mail message and any attachments contain information that is
>> confidential and may be subject to legal privilege.If you are not the
>> intended recipient, you must not peruse, use, pass on or copy this message
>> or any attachments. If you have received this e-mail in error, please
>> notify us by return e-mail and erase all copies of this message including
>> any attachments.****
>>
>> ** **
>>
>> Telstra Traceroute: ****
>>
>>
>>
>> ****
>>
>> 1 TenGigabitEthernet0-12-0-2.exi-core1.Melbourne.telstra.net (203.50.80.1) 4 msec 4 msec 4 msec****
>>
>> 2 Bundle-Ether1.lon70.Melbourne.telstra.net (203.50.6.2) 0 msec 12 msec 12 msec****
>>
>> 3 au12.lnk.telstra.net (165.228.136.78) 4 msec 0 msec 0 msec****
>>
>> 4 123-2-5-2.core.dodo.com.au (123.2.5.2) [AS 38285] 0 msec 0 msec 0 msec****
>>
>> 5 Bundle-Ether11.win24.Melbourne.telstra.net (165.228.21.137) 4 msec 12 msec 12 msec****
>>
>> 6 Bundle-Ether6.win-core1.melbourne.telstra.net (203.50.11.58) 4 msec 12 msec 12 msec****
>>
>> 7 Bundle-Ether1.win18.Melbourne.telstra.net (203.50.6.114) 4 msec 12 msec 12 msec****
>>
>> 8 Bundle-Ether2.lon70.Melbourne.telstra.net (203.50.6.77) 8 msec 12 msec 12 msec****
>>
>> 9 au12.lnk.telstra.net (165.228.136.78) 0 msec 0 msec 4 msec****
>>
>> 10 123-2-5-2.core.dodo.com.au (123.2.5.2) [AS 38285] 0 msec 0 msec 0 msec****
>>
>> 11 Bundle-Ether11.win24.Melbourne.telstra.net (165.228.21.137) 0 msec 12 msec 12 msec****
>>
>> 12 Bundle-Ether6.win-core1.melbourne.telstra.net (203.50.11.58) 4 msec 12 msec 12 msec****
>>
>> 13 Bundle-Ether1.win18.Melbourne.telstra.net (203.50.6.114) 4 msec 12 msec 12 msec****
>>
>> 14 Bundle-Ether2.lon70.Melbourne.telstra.net (203.50.6.77) 8 msec 12 msec 12 msec****
>>
>> 15 au12.lnk.telstra.net (165.228.136.78) 0 msec 4 msec 0 msec****
>>
>> 16 123-2-5-2.core.dodo.com.au (123.2.5.2) [AS 38285] 4 msec 0 msec 0 msec****
>>
>> 17 Bundle-Ether11.win24.Melbourne.telstra.net (165.228.21.137) 12 msec 12 msec 12 msec****
>>
>> 18 Bundle-Ether6.win-core1.melbourne.telstra.net (203.50.11.58) 4 msec 12 msec 12 msec****
>>
>> 19 Bundle-Ether1.win18.Melbourne.telstra.net (203.50.6.114) 4 msec 12 msec 12 msec****
>>
>> 20 Bundle-Ether2.lon70.Melbourne.telstra.net (203.50.6.77) 8 msec 12 msec 12 msec****
>>
>> 21 au12.lnk.telstra.net (165.228.136.78) 0 msec 4 msec 0 msec****
>>
>> 22 123-2-5-2.core.dodo.com.au (123.2.5.2) [AS 38285] 0 msec 4 msec 0 msec****
>>
>> 23 Bundle-Ether11.win24.Melbourne.telstra.net (165.228.21.137) 12 msec 12 msec 12 msec****
>>
>> 24 Bundle-Ether6.win-core1.melbourne.telstra.net (203.50.11.58) 4 msec 12 msec 12 msec****
>>
>> 25 Bundle-Ether1.win18.Melbourne.telstra.net (203.50.6.114) 4 msec 12 msec 12 msec****
>>
>> 26 Bundle-Ether2.lon70.Melbourne.telstra.net (203.50.6.77) 8 msec 12 msec 12 msec****
>>
>> 27 au12.lnk.telstra.net (165.228.136.78) 0 msec 4 msec 0 msec****
>>
>> 28 123-2-5-2.core.dodo.com.au (123.2.5.2) [AS 38285] 4 msec 0 msec 4 msec****
>>
>> 29 Bundle-Ether11.win24.Melbourne.telstra.net (165.228.21.137) 8 msec 12 msec 12 msec****
>>
>> 30 Bundle-Ether6.win-core1.melbourne.telstra.net (203.50.11.58) 4 msec 12 msec 12 msec****
>>
>> ** **
>>
>> ** **
>>
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>> ** **
>>
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>>
>> ** **
>>
>> ** **
>>
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