[AusNOG] Nextgen Engineer - Perth

[Brad Gould]

NXG put the Node managers contact details on the bottom of each 
approved/completed PTW form for the site.

Ring them if you must.  But if I were you, I'd call SMC and ask to 
escalate the fault to their manager in the first instance, then I'd be 
calling your account manager if pain persists.

Brad


On 28/03/2012 2:34 PM, Adam Nock wrote:
> I know they have a couple of guys over here, but they wont give direct
> contact details out, even when working directly. Always has to go via
> the SMC.
>
> Might be worth asking the SMC to put you through to them. Ive had a bit
> of luck calling them and asking directly to be put through, but not
> every time.
>
> Adam
>
> *From:*ausnog-bounces at lists.ausnog.net
> [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Michael Baker
> *Sent:* Wednesday, 28 March 2012 11:51 AM
> *To:* AusNOG at lists.ausnog.net
> *Subject:* [AusNOG] Nextgen Engineer - Perth
>
> Anyone know of a Nextgen engineer in Perth?? Something is borked with
> our link in DC2 and the SMC guys are not the most helpful people.. I
> want to know who provisioned the link as it come up for roughly 30
> seconds and gone missing :/ and had not come back since.. TDR tests are
> saying cables are dead 170m away
>
>
>
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> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog

-- 
Brad Gould, Network Engineer
Internode
PO Box 284, Rundle Mall 5000
Level 5, 150 Grenfell Street, Adelaide 5000
P: 08 8228 2999  F: 08 8235 6999
bradley at internode.com.au; http://www.internode.on.net/