[AusNOG] Fibre Based Internet

[Don Gould]

^^^ what they said...

...following this list for near on a decade, the only thing that sticks 
out is:

* SLA aren't worth the paper they're printed on...
* Understand your service paths properly - having two providers that 
have the same points of failure and same path is a pointless expense
* Get services from at least two providers and actually test your fail 
over...

Name me a carrier/provider and I'm sure I can find a fault notice in the 
AUNog archive.


D


On 12/03/2012 3:04 p.m., Christopher Pollock wrote:
> Unfortunately, he's right.   You're much better off researching the
> providers involved, discussing their fault response procedures, and
> asking other people about their service experiences.  Which I suppose
> you are doing right now!
>
> If you're going to make any sort of decent spend, you're justified in
> taking some time to get your AM to discuss fault response with you.  The
> SLA numbers are meaningless but perhaps you can get some useful
> information out of them.
>
> --
> Christopher Pollock,
> io Networks Pty Ltd.
> e. chris at ionetworks.com.au <mailto:chris at ionetworks.com.au>
> p. 1300 1 2 4 8 16
> d. 07 3188 7588
> m. 0410 747 765
> skype: christopherpollock
> http://www.ionetworks.com.au
> In-house, Outsourced.
>
>
>
> On Mon, Mar 12, 2012 at 7:35 AM, Skeeve Stevens
> <skeeve+ausnog at eintellego.net <mailto:skeeve%2Bausnog at eintellego.net>>
> wrote:
>
>     It would be my opinion that SLA's for consumers are nothing but
>     marketing documents.
>
>     "So what if your service was down for 5 hours, here is $3.50"
>
>     *Skeeve Stevens, CEO*
>
>     eintellego Pty Ltd
>     skeeve at eintellego.net <mailto:skeeve at eintellego.net> ;
>     www.eintellego.net <http://www.eintellego.net>
>
>     Phone: 1300 753 383 ; Fax: (+612) 8572 9954
>     <tel:%28%2B612%29%208572%209954>
>
>     Cell +61 (0)414 753 383 <tel:%2B61%20%280%29414%20753%20383> ;
>     skype://skeeve
>
>     facebook.com/eintellego <http://facebook.com/eintellego>
>
>     twitter.com/networkceoau <http://twitter.com/networkceoau> ;
>     www.linkedin.com/in/skeeve <http://www.linkedin.com/in/skeeve>
>
>     PO Box 7726, Baulkham Hills, NSW 1755 Australia
>
>
>     The Experts Who The Experts Call
>     Juniper - Cisco – Brocade - IBM
>
>
>
>     On Mon, Mar 12, 2012 at 07:42, Greg Cockburn <gergnz at gmail.com
>     <mailto:gergnz at gmail.com>> wrote:
>
>         Hi all,
>
>         I'm not a serious network guy, but a Sysadmin, looking for a for
>         a little advice on fibre based internet.
>
>         We are looking at installing fibre based internet into our new
>         premises.  The site we are moving to is just outside the Sydney
>         CBD, and I have seen in the MDF that Telstra and Optus have
>         fibre runs into the premises.
>
>         Are there any vendors that stand out both in price and SLA
>         compared to others?
>
>         What gotchas should I be aware of?
>
>         Also would like to know, what technology the carriers use into
>         the premises, e.g. a pair for each consumer, or do they use some
>         sort of MUX technology?
>
>         TIA,
>         Greg.
>
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-- 
Don Gould
31 Acheson Ave
Mairehau
Christchurch, New Zealand
Ph: + 64 3 348 7235
Mobile: + 64 21 114 0699