[AusNOG] AAPT Ethernet outage

[Joshua D'Alton]

That makes me feel much better knowing that many AU businesses accept their
SLA as "whatever we can manage" vs paying $23 more for "always available"
or even $200 more for "definitely always available". Now I see how Telstra
has stood over their rep for so long even though their service is below SLA
standards.

On Wed, Jul 4, 2012 at 10:10 PM, Paul Wilkins <paulwilkins369 at gmail.com>wrote:

> It's not a complicated calculation...
>
> Productivity Value (Expected time to recover) * Probability of outage vs
> Cost of providing redundancy
>
> Paul WIlkins
>
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