[AusNOG] AAPT metro Ethernet

[David Hughes]

In "official" ITIL IT Service Management terminology, a PIR is actually a Post Implementation Review.   ITIL uses the term "Incident Report" to describe the document we are talking about here.


David
...



On 02/07/2012, at 2:40 PM, Aaron Wigley wrote:

> On 2/07/12 2:28 PM, "Jeffrey Sims" <jeffy at tehintartubes.net> wrote:
> 
>> RFO = Reason for Outage.
>> That's how I've always known them as. Some people call them PIR (Post
>> Incident Reports).
> 
> As opposed to a Pre-Incident Report? :-)
> 
> I've seen _Incident Report_ and _Post Mortem Incident Report_ also used.
> 
> -- 
> Aaron Wigley
> 
> 
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