[AusNOG] AAPT metro Ethernet

[Jeffrey Sims]

The last time I asked for an RFO they wrote back with a pathetic one line
response and when I asked for the proper document (that I get from Telstra,
Optus etc for some of our clients) I got told "This is the only RFO we will
provide, if you have an issue with this, speak to your AM". Needless to say
I did speak to the AM who got on the phone and well, I'm still waiting.

Jeff

On Mon, Jul 2, 2012 at 12:52 PM, Matt Perkins <matt at spectrum.com.au> wrote:

>  I have a call to my rep for the incident report. It is 2012 so it's
> likely the world will end before he gets back to me. The Clocks ticking.
> ...
>
> Matt.
>
>
> On 2/07/12 12:49 PM, Joshua D'Alton wrote:
>
> Great, outages around new financial year are a problem as it is without
> having hard evidence to explain to customers why an SLA wasn't kept,
> especially at this time of year..
>
>
> On Mon, Jul 2, 2012 at 10:11 AM, Bevan Slattery <Bevan.Slattery at nextdc.com
> > wrote:
>
>>  It was leap second. I believe a report isn’t too far away.
>>
>>
>>
>> Cheers
>>
>>
>>
>> [b]
>>
>>
>>
>> *From:* ausnog-bounces at lists.ausnog.net [mailto:
>> ausnog-bounces at lists.ausnog.net] *On Behalf Of *Joshua D'Alton
>> *Sent:* Sunday, 1 July 2012 11:13 PM
>> *To:* ausnog at lists.ausnog.net
>> *Subject:* Re: [AusNOG] AAPT metro Ethernet
>>
>>
>>
>> Does anyone have an official outage report yet? I can't believe the level
>> of incompetence @ AAPT these days, you'd think a 150Gbps+ outage would
>> warrant more communication....
>>
>> On Sun, Jul 1, 2012 at 10:46 PM, Julien Goodwin <ausnog at studio442.com.au>
>> wrote:
>>
>> On 01/07/12 12:35, Matthew Scutter wrote:
>> > Leap second bug? Causing havoc for Linux[1] and Java[2].
>>
>> During the last leap second one row (well only one of the three rows we
>> had) at AAPT Burnley St lost power for *exactly* the leap second.
>>
>> Killed one of our servers, building a new one was exactly what I was
>> looking forward to on January 2nd.
>>
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>
>
>
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>
> --
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