The last time I asked for an RFO they wrote back with a pathetic one line response and when I asked for the proper document (that I get from Telstra, Optus etc for some of our clients) I got told "This is the only RFO we will provide, if you have an issue with this, speak to your AM". Needless to say I did speak to the AM who got on the phone and well, I'm still waiting.<div>
<br></div><div>Jeff<br><br><div class="gmail_quote">On Mon, Jul 2, 2012 at 12:52 PM, Matt Perkins <span dir="ltr"><<a href="mailto:matt@spectrum.com.au" target="_blank">matt@spectrum.com.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div text="#000000" bgcolor="#FFFFFF">
<div>I have a call to my rep for the
incident report. It is 2012 so it's likely the world will end
before he gets back to me. The Clocks ticking. ... <br>
<br>
Matt.<br>
<br>
<br>
On 2/07/12 12:49 PM, Joshua D'Alton wrote:<br>
</div>
<blockquote type="cite">Great, outages around new financial year are a problem
as it is without having hard evidence to explain to customers why
an SLA wasn't kept, especially at this time of year..<div><div class="h5"><br>
<br>
<div class="gmail_quote">On Mon, Jul 2, 2012 at 10:11 AM, Bevan
Slattery <span dir="ltr"><<a href="mailto:Bevan.Slattery@nextdc.com" target="_blank">Bevan.Slattery@nextdc.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div link="blue" vlink="purple" lang="EN-AU">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">It
was leap second. I believe a report isn’t too far
away.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Cheers</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">[b]</span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" lang="EN-US">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" lang="EN-US"> <a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>
[mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>Joshua D'Alton<br>
<b>Sent:</b> Sunday, 1 July 2012 11:13 PM<br>
<b>To:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] AAPT metro Ethernet</span></p>
<p class="MsoNormal"> </p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt">Does
anyone have an official outage report yet? I can't
believe the level of incompetence @ AAPT these days,
you'd think a 150Gbps+ outage would warrant more
communication....</p>
<div>
<div>
<div>
<p class="MsoNormal">On Sun, Jul 1, 2012 at 10:46
PM, Julien Goodwin <<a href="mailto:ausnog@studio442.com.au" target="_blank">ausnog@studio442.com.au</a>>
wrote:</p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">On
01/07/12 12:35, Matthew Scutter wrote:<br>
> Leap second bug? Causing havoc for Linux[1]
and Java[2].</p>
</div>
<p class="MsoNormal">During the last leap second one
row (well only one of the three rows we<br>
had) at AAPT Burnley St lost power for *exactly*
the leap second.<br>
<br>
Killed one of our servers, building a new one was
exactly what I was<br>
looking forward to on January 2nd.</p>
<div>
<div>
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