[AusNOG] Optus network advisories

[Jeffrey Sims]

Optus has a service status page but
a) it's pathetic
b) it's rarely updated (At one stage they had a network advisory from like
2011 on there - well into 2012)
c) They are useless at the best of times.

Amaysim log faults in the wholesaler system (like LOLS for Telstra) called
WSG and it's managed by the wholesale team. They then take those reports
and convert them into tickets for the NOC (it's stupid and massively double
handled).

I believe many people have titled at this particular windmill (why aren't
Optus as open as the likes of Telstra) and given up.


On Wed, Dec 26, 2012 at 8:34 PM, David <david at kvr.com.au> wrote:

> Can anyone find it?
>
> The optus myZOO page has nothing listed, and my voice provider (amaysim)
> has confirmed that there is a mobile outage in my area, so they must have a
> wholesale system which let amaysim know, but no system to tell people who'd
> rather not call up and sit on hold.
>
> Is this normal? Every other ISP and voice provider I look at has a network
> advisory page, why not optus?
>
> - David
>
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