[AusNOG] phones line check

[Matthew Maxwell]

Likely mean using a cable shark to look for interference, reflection, etc.

Sent from my iPhone

On 21/12/2012, at 11:19, august forsakov <forsakov at gmail.com> wrote:

> Hi.
>
> We currently have a bonded DSL line through Adam Internet in Adelaide.
> We are experiencing dropouts (sync drop) at roughly 11:15 every day.
> Adam internet has run a performance monitoring report on the connection and it's showing multiple errors on the line.
> They have advised us to get a 3rd party company to send a tech out to run tests on the line.
> I have spoken to these people but they wont guarantee coming out at 11:00 (they could be later if the tech is delayed)...
>
> Is this normal practice?
> Is it impossible to find someone who will be there at 11am?
>
>
> The line does show errors throughout the remainder of the day, and some sync drops, but not as regular as the 11:15 one...
>
> Does anyone on this list know of a company that will run these tests at the specified time...?
> Can anyone help me define just what these tests are...?
>
>
>
>
> --
> Best regards.
> Gus
>
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