[AusNOG] Hotmail/Live delist IP

[Joseph Goldman]

I found the link about 5 seconds after posting the question! However I 
thought, as many do, it was going to be a nightmare of a system and was 
hoping for a possible more direct contact.

Alas, I submitted into the system anyway and got this response about 
30-40 minutes later:

We have completed reviewing the IP(s) you submitted. The following table 
contains the results of our investigation.

Mitigated
123.456.789.012 (removed by me)
The reported deliverability problem has been mitigated by the automated 
system. Mitigation may take 24 - 48 hours to replicate completely 
throughout our system. Please note that mitigating this issue does not 
guarantee that your email will be delivered to a user's inbox.

Regardless of the deliverability status, Hotmail recommends that all 
senders join two free programs that provide visibility into the Hotmail 
traffic on your sending IP(s), the sending IP reputation with Hotmail 
and the Hotmail user complaint rates.

Junk Email Reporting program (JMRP) When a Hotmail user marks an email 
as "junk", senders enrolled in this program get a copy of the mail 
forwarded to an address of their choice. It allows you to see which 
mails are being marked as junk and identify mail traffic you did not 
intend to send. To join, please visit 
http://support.msn.com/eform.aspx?productKey=edfsjmrpp&page=support_home_options_form_byemail&ct=eformts. 


Smart Network Data Services program (SNDS) This program allows you to 
monitor the 'health' and reputation of your registered IPs by providing 
data about traffic such as mail volume and complaint rates seen 
originating from your IPs. To register, please visit 
http://postmaster.msn.com/snds/.

There is no silver bullet to maintaining or improving good IP 
reputation, but these programs help you proactively manage your email 
eco-system to help better ensure deliverability to Hotmail users.

Thank you,

Hotmail Deliverability Support Service

So all in all a good result but they are still trying to get you to 
register for things. In future I'll know where to go to get this done :).

Thanks,
Joe

On 5/12/12 10:34 AM, Jesse Mahoney wrote:
> Surprisingly not! Unfortunately I too have played those senderscore 
> games with them, and they weren't fun - sometimes you just give up. 
> But here it had a bot run through it and reply to me about 45 minutes 
> later saying it had been rectified.
>
> I didn't think it'd be possible for them to implement something 
> efficient, maybe I just got lucky...?
>
> Regards,
>
> Jesse Mahoney
> Senior Administrator (Level 3)
>
> VentraIP Group (Australia) Pty Ltd
> VentraIP (USA) LLC
>
> phone. +61 3 9024 5383
> facsimile. +61 3 8080 6481
>
>
>
> On Wed, Dec 5, 2012 at 10:31 AM, Shaun Ewing <shaun at shaun.net 
> <mailto:shaun at shaun.net>> wrote:
>
>     Outrageous, you mean you no longer simply get form letter replies
>     telling you to enrol in Sender Score?
>
>     :)
>
>     On 05/12/2012, at 10:28 AM, Jesse Mahoney
>     <jmahoney at staff.ventraip.com <mailto:jmahoney at staff.ventraip.com>>
>     wrote:
>
>>     Use this -
>>     https://support.msn.com/eform.aspx?productKey=edfsmsbl2&ct=eformts&scrx=1
>>
>>
>>     It's their new system, used it about 2 weeks ago with great success.
>>
>>     Regards,
>>
>>     Jesse Mahoney
>>     Senior Administrator (Level 3)
>>
>>     VentraIP Group (Australia) Pty Ltd
>>     VentraIP (USA) LLC
>>
>>     phone. +61 3 9024 5383
>>     facsimile. +61 3 8080 6481
>>
>>
>
>
>
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>
>
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