[AusNOG] Is CCTV a Necessity in a Data Centre?

Sun Dec 2 12:25:27 EST 2012

[http://www.intervolve.com.au/email/logo.gif]<http://www.intervolve.com.au/>

Hi Skeeve,

I appreciate your response, are you able to respond to the specific questions raised, I would feel that your response only covers item (a) in my original request.

Can you please also clarify your response to item (a)? My understanding in your response is that you indicate that ingress and egress monitoring is sufficient. If this is the case, I would disagree as there are many scenarios where a potential security incident could occur, where the date of that incident could not be e

Kind Regards,

Chris Macko
Managing Director
Interhost Pacific Pty Ltd t/a Intervolve

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________________________________
From: Skeeve Stevens [mailto:skeeve+ausnog at eintellego.net]
Sent: Sunday, 2 December 2012 11:29 AM
To: Chris Macko
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Is CCTV a Necessity in a Data Centre?

Chris,

I think CCTV is important... but you have to ask a more Micro questions... where?

Ingress/Egress, definitely.  Every rack? I don't think so.  As long as you can verify who went in and out, and where they went... i.e. which room, then you are fine.

No one wants to be constantly watched as they do their job, and let's be honest here... video of an engineer sitting on the floor typing on a laptop, or inside a rack playing with things, isn't exactly going to give you much information about what they are doing, and anything it does, is unlikely to be in context.

I've seen people even have cameras in their rack looking out... never sure what that was for.  I used to have one in a rack opposite where I used to regularly work in Global Switch, so I just stuck a bit of paper over it.  No idea whose it was, but they didn't have a right to film me doing my work.  It is also illegal since they don't have a sign saying they are doing it, and I am sure they don't have a covert surveillance warrant.

Reference: http://www.legislation.nsw.gov.au/fullhtml/inforce/act+47+2005+FIRST+0+N

When it comes to DC's, I am not sure what defines a workplace however... and surveillance when people have cameras inside their racks looking out, may be illegal.

Essentially, if you can't trust the DC's security, you probably shouldn't be using that DC.

Who went where, most importantly, when, is all you need.

...Skeeve

Skeeve Stevens, CEO - eintellego Pty Ltd
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On Sun, Dec 2, 2012 at 11:18 AM, Chris Macko <cmacko at intervolve.com.au<mailto:cmacko at intervolve.com.au>> wrote:

[X]<http://www.intervolve.com.au/>

Hi All,

I'm performing a small case study and would really appreciate if you're able to provide your feedback in relation to the following questions regarding CCTV within a data centre;

a) Is CCTV (recording) a necessity within a data centre?
b) Would you feel it's appropriate if a data centre provider didn't have CCTV as part of their service provision and soly relied on physical access logs for physical security auditting?
c) Would you state that CCTV is simply implied as a standard inclusion when it comes to the provision of data centre services?

My personal experience is that CCTV is necessary within data centre services in order to investigate potential physical security breaches in events where physical access logs don't provide the necessary information being investigated. I also feel that a data centre without CCTV would be akin to a human without oxygen, in that both co-exist and are co-dependent.

I would however really appreciate your thoughts and feedback. Thank you!

Kind Regards,

Chris Macko
Managing Director
Interhost Pacific Pty Ltd t/a Intervolve

Support Phone   1300 664 574 / +61 8 8260 4237
Sales Phone     1300 664 574
Accounts Phone  +61 8 8260 4237
Office Fax      +61 8 8260 4312

Sales Email     sales at intervolve.com.au<mailto:sales at intervolve.com.au>
Support Email   support at intervolve.com.au<mailto:support at intervolve.com.au>
Accounts Email  accounts at intervolve.com.au <mailto:accounts at intervolve.com.au>

Website www.intervolve.com.au<http://www.intervolve.com.au/>

This email contains information that is confidential to the intended recipient. It may also contain information, which is subject to legal privilege. If you are not the intended recipient, you must not use, pass on or copy this message. We also ask that you notify the sender by email or telephone and destroy the original message. Thank you.

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