[AusNOG] Bigpond blacklisted again

[Burt Mascareigne]

I'm very curious.

Is this the Norm, asking BigPond to "care",  my experience is,  "We just Don't Care".  I find it fascinating to read this here.

Telstra are using some company csi.cloudmark.com who find time to block people who are not on SORBS or anything else,  we have had a few clients being banned by cloudmark,  who BigPond use to stop inbound spam.

Is it me? Or do BigPond (Telstra by extension) just don't care,  it's your problem, not ours, kind of mentality.  I have spoken to BigPond, E-Mailed them etc,  I just get told to "white list" the specific IPs. 61.xx etc  Not, we'll fix it,  it's YOU fix our problem.

Anyway,  if I am off the mark do let me know,  it could just be my exp. And not the norm.


[cid:priority-computer-solutions_logo_01]

Burt Mascareigne
Technician
Mob: 0414 450 962


[cid:priority-computer-solutions_logo_03]       [cid:priority-computer-solutions_logo_04]

Your Needs, Our Priority

From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Jeffrey Sims
Sent: Monday, 6 August 2012 4:57 PM
To: Kevin Wakefield
Cc: ausnog at ausnog.net
Subject: Re: [AusNOG] Bigpond blacklisted again

Hi All,

I have assisted Kevin with this, so hopefully we won't ebomb the poor chap :)

For reference:  #120806-023622  has been opened to deal with this issue.

Jeff
On Mon, Aug 6, 2012 at 4:30 PM, Kevin Wakefield <kevin8441 at gmail.com<mailto:kevin8441 at gmail.com>> wrote:
Hi

I have a customer that is with bigpond and noticed that bigpond's mail server has been blacklisted on ipaddress 61.9.168.149, 61.9.168.146 and 61.9.168.143 through sorbs, cbl and backscatterer

can someone from telstra or bigpond please email me off list to get this resolved.

Regards,

Kevin

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