[AusNOG] Any Westnet NOC operator's onlist? Having a routing issue to one of your DSL customers...

[Justin Twiss]

Hey all,

Any Westnet NOC op's on-list?  Having a routing issue to a host on your 56.6.5.0 subnet (Client's Westnet portal is showing that's the IP of their service but traceroute's to their IP from multiple external providers (Nextgen, Telstra and Amcom) are dying...

Sorry for the additional info re: traceroutes but I find it helps to have too much information initially and be able to cull unnecessary than not have enough info and needing to ask for more :)


>From the Westnet User Portal for this client:

1. Username: civicXXXX at westnet.com.au<mailto:civicXXXX at westnet.com.au>
2. Password: XXXXXXXXXX
3. Broadband phone number: (08) XXXX XXXX
4. IP address(es): 56.6.5.XX
5. Email address: civicXXXX at westnet.com.au<mailto:civicXXXX at westnet.com.au>
6. Billing email address: admin at XXXX.com.au<mailto:admin at XXXX.com.au>
7. Account type: ADSL2+ Business-1

>From Telstra:
#trace 56.6.5.49

Type escape sequence to abort.
Tracing the route to 56.6.5.49

  1 139.130.37.133 0 msec 0 msec 0 msec
  2 203.50.115.129 4 msec 0 msec 4 msec
  3 203.50.11.18 40 msec 32 msec 36 msec
  4 203.50.6.185 44 msec 44 msec 48 msec
  5 203.50.11.12 60 msec 60 msec 60 msec
  6  *  *  *
  7  *  *  *
  8  *  *  *
  9  *  *  *
10  *  *  *
11  *  *  *

>From Nextgen (which should be routing via WAIX):

unixweb1:~# traceroute 56.6.5.49
traceroute to 56.6.5.49 (56.6.5.49), 30 hops max, 60 byte packets
1  core5406.bekkers.network (x.x.x.1)  0.327 ms  0.461 ms  0.421 ms
2  svrfw01a.bekkers.network (x.x.y.10)  0.384 ms  0.391 ms  0.400 ms
3  birx.bekkers.com.au (203.13.164.1)  0.898 ms  0.839 ms  0.801 ms
4  c-20599-1214-vaies-800-086.pr1.prth.nxg.net.au (121.200.227.137)  2.615 ms  2.991 ms  4.020 ms
5  * * *
6  * * *
7  * * *
8  * * *
9  * * *
10  * * *


>From Primus's Perth looking glass:

Tracing the route to 56.6.5.49

  1 39.207-27-211.core.pth.iprimus.net.au (211.27.207.39) 12 msec
    8.207-27-211.core.pth.iprimus.net.au (211.27.207.8) 0 msec
    7.207-27-211.core.pth.iprimus.net.au (211.27.207.7) 0 msec
  2 ge-1-1-8.csr01.syd.iprimus.net.au (203.134.2.21) 52 msec
    ge-1-0-8.csr01.equ.iprimus.net.au (203.134.2.177) 52 msec
    ge-1-1-8.csr02.syd.iprimus.net.au (203.134.2.181) 60 msec
  3 ge-1-1-9.csr02.mel.iprimus.net.au (203.134.2.213) 68 msec
    irb5.bsr02.equ.iprimus.net.au (210.50.143.164) 56 msec
    vl-60.sw01.equ.iprimus.net.au (203.134.2.102) 68 msec
  4 ge-0-1-9.bsr01.lax.iprimus.net.au (203.134.2.174) 196 msec
    ge-0-2.br03.mel.iprimus.net.au (210.50.233.202) 72 msec
    ge-0-0-8.bsr01.lax.iprimus.net.au (203.134.2.154) 196 msec
  5  *
    ae3-165.lax20.ip4.tinet.net (77.67.78.181) !N
    ge-1-3-0.br04.mel.iprimus.net.au (203.134.123.68) 64 msec



-JT

Justin Twiss
Hosting Manager
[cid:image001.jpg at 01CC7F77.866FEE60]

884 Beaufort Street, Inglewood, WA, 6052
Telephone: (08) 9422 6777
Mobile:  0405 555 044
Facsimile: (08) 9272 6625
Justin.Twiss at bekkers.com.au<mailto:Justin.Twiss at bekkers.com.au> | www.bekkers.com.au<http://www.bekkers.com.au>

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