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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Hey all,<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Any Westnet NOC op’s on-list? Having a routing issue to a host on your 56.6.5.0 subnet (Client’s Westnet portal is showing that’s the IP of their service but traceroute’s to their IP from multiple external providers (Nextgen, Telstra and Amcom) are dying…<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Sorry for the additional info re: traceroutes but I find it helps to have too much information initially and be able to cull unnecessary than not have enough info and needing to ask for more </span><span style='font-family:Wingdings;color:black'>J</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><u><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal><u><span style='font-size:10.0pt;font-family:"Courier New";color:black'>From the Westnet User Portal for this client:<o:p></o:p></span></u></p><p class=MsoNormal><u><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:#394579'>1. Username: <a href="mailto:civicXXXX@westnet.com.au">civicXXXX@westnet.com.au</a><br>2. Password: XXXXXXXXXX<br>3. Broadband phone number: (08) XXXX XXXX<br>4. IP address(es): 56.6.5.XX<br>5. Email address: <a href="mailto:civicXXXX@westnet.com.au">civicXXXX@westnet.com.au</a><br>6. Billing email address: <a href="mailto:admin@XXXX.com.au">admin@XXXX.com.au</a><br>7. Account type: ADSL2+ Business-1<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><u><span style='color:black'>From Telstra:<o:p></o:p></span></u></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'>#trace 56.6.5.49<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'>Type escape sequence to abort.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'>Tracing the route to 56.6.5.49<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 1 139.130.37.133 0 msec 0 msec 0 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 2 203.50.115.129 4 msec 0 msec 4 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 3 203.50.11.18 40 msec 32 msec 36 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 4 203.50.6.185 44 msec 44 msec 48 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 5 203.50.11.12 60 msec 60 msec 60 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 6 * * *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 7 * * *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 8 * * *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 9 * * *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 10 * * *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 11 * * *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p> </o:p></span></p><p class=MsoNormal><u><span style='color:black'>From Nextgen (which should be routing via WAIX):<o:p></o:p></span></u></p><p class=MsoNormal><u><span style='color:black'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'>unixweb1:~# traceroute 56.6.5.49<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'>traceroute to 56.6.5.49 (56.6.5.49), 30 hops max, 60 byte packets<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 1 core5406.bekkers.network (x.x.x.1) 0.327 ms 0.461 ms 0.421 ms<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 2 svrfw01a.bekkers.network (x.x.y.10) 0.384 ms 0.391 ms 0.400 ms<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 3 birx.bekkers.com.au (203.13.164.1) 0.898 ms 0.839 ms 0.801 ms<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 4 c-20599-1214-vaies-800-086.pr1.prth.nxg.net.au (121.200.227.137) 2.615 ms 2.991 ms 4.020 ms<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 5 * * *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 6 * * *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 7 * * *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 8 * * *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'> 9 * * *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'>10 * * *<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p> </o:p></span></p><p class=MsoNormal><u><span style='font-size:10.0pt;font-family:"Courier New";color:black'>From Primus’s Perth looking glass:<o:p></o:p></span></u></p><p class=MsoNormal><u><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'>Tracing the route to 56.6.5.49<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> 1 39.207-27-211.core.pth.iprimus.net.au (211.27.207.39) 12 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> 8.207-27-211.core.pth.iprimus.net.au (211.27.207.8) 0 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> 7.207-27-211.core.pth.iprimus.net.au (211.27.207.7) 0 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> 2 ge-1-1-8.csr01.syd.iprimus.net.au (203.134.2.21) 52 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> ge-1-0-8.csr01.equ.iprimus.net.au (203.134.2.177) 52 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> ge-1-1-8.csr02.syd.iprimus.net.au (203.134.2.181) 60 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> 3 ge-1-1-9.csr02.mel.iprimus.net.au (203.134.2.213) 68 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> irb5.bsr02.equ.iprimus.net.au (210.50.143.164) 56 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> vl-60.sw01.equ.iprimus.net.au (203.134.2.102) 68 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> 4 ge-0-1-9.bsr01.lax.iprimus.net.au (203.134.2.174) 196 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> ge-0-2.br03.mel.iprimus.net.au (210.50.233.202) 72 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> ge-0-0-8.bsr01.lax.iprimus.net.au (203.134.2.154) 196 msec<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> 5 * <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> ae3-165.lax20.ip4.tinet.net (77.67.78.181) !N <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-fareast-language:EN-AU'> ge-1-3-0.br04.mel.iprimus.net.au (203.134.123.68) 64 msec<o:p></o:p></span></p><p class=MsoNormal><u><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'>-JT<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:12.0pt;color:#3F3F3F;mso-fareast-language:EN-AU'>Justin Twiss</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black;mso-fareast-language:EN-AU'><br></span><span style='font-size:10.0pt;color:#7D7D7D;mso-fareast-language:EN-AU'>Hosting Manager</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black;mso-fareast-language:EN-AU'><o:p></o:p></span></p><table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width=68 style='width:51.0pt;padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black;mso-fareast-language:EN-AU'><img border=0 width=54 height=61 id="_x0000_i1026" src="cid:image001.jpg@01CC7F77.866FEE60" alt="Description: C:\Users\jt.BEKKERS\AppData\Roaming\Microsoft\Signatures\Bekkers - Signature V6.1"></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black;mso-fareast-language:EN-AU'><o:p></o:p></span></p></td><td style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;color:#7D7D7D;mso-fareast-language:EN-AU'>884 Beaufort Street, Inglewood, WA, 6052<br><b>Telephone:</b> (08) 9422 6777<br><b>Mobile: </b>0405 555 044</span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#7D7D7D;mso-fareast-language:EN-AU'><br></span><b><span style='font-size:10.0pt;color:#7D7D7D;mso-fareast-language:EN-AU'>Facsimile:</span></b><span style='font-size:10.0pt;color:#7D7D7D;mso-fareast-language:EN-AU'> (08) 9272 6625<br><u><a href="mailto:Justin.Twiss@bekkers.com.au" title="Click to send email to Justin Twiss"><span style='color:#7D7D7D'>Justin.Twiss@bekkers.com.au</span></a></u> | <u><a href="http://www.bekkers.com.au" title="Click to visit our website"><span style='color:#7D7D7D'>www.bekkers.com.au</span></a></u></span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#7D7D7D;mso-fareast-language:EN-AU'><o:p></o:p></span></p></td></tr><tr><td colspan=2 style='padding:.75pt .75pt .75pt .75pt'><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black;mso-fareast-language:EN-AU'><hr size=4 width="100%" noshade style='color:#0188CD' align=center></span></div></td></tr></table><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black;display:none;mso-fareast-language:EN-AU'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellpadding=0><tr><td style='padding:.75pt .75pt .75pt .75pt'></td></tr></table><p class=MsoNormal><o:p> </o:p></p></div></body></html>