[AusNOG] Any Akamai Contacts or some advice on dealing with them?

Marcus Barczak mbarczak at gmail.com
Thu Sep 22 10:40:33 EST 2011


I have some contacts, what is the problem you are actually trying to rectify feel free to ping me off-list I may be able to advise/help.

Marcus

Sent from my iPhone

On Sep 21, 2011, at 7:03 PM, Ryan Crouch <ryan at apexn.com.au> wrote:

> Morning Ausnog,
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> I am curious if there are any Akamai staff around that can help me with how their system is handing out cluster selection. I know its via DNS etc, but I have had the primary source cluster change on me 3 times this year alone and it's starting to get a little bit annoying. I have once or twice before logged tickets with their NOC only to have the query lost in the void.
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> Has anyone had any joy speaking with Akamai in locking down which clusters they use/poll or at least selecting one that they will primarily return DNS results for? I realise the system is 'smart' and is handing out sources close to our network but the result is not ideal.
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> Thanks in advance,
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> -Ryan
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