[AusNOG] Suspected routing issue at TPG

[Jared Hirst]

Yeh I thought I would clarify that since everyone thought I raised a
ticket then just decided to jump up and down ;-)

Kindest Regards,
Jared Hirst

Servers Australia Pty Ltd

Phone: 02 4307 4200
Fax: 02 4307 4201
Web: http://www.serversaustralia.com.au

On 01/09/2011, at 11:58 AM, Noel Butler <noel.butler at ausics.net> wrote:

> On Thu, 2011-09-01 at 11:48 +1000, Jared Hirst wrote:
>>
>> Ah ok no per my last email we raised this at 8:30am and I have made
>> one call since then,
>
>> as I waited an hour to get a ticket id, i think I
> OHHHH.... That puts things in a different light, that is very unacceptable. I would talk to your account manager about that.
>
> You know I added, but deleted, from my last post something like "assuming the front of house monkey understands the urgency"  ... it seems I should have included it because clearly this one did not.
>