[AusNOG] Any Westnet NOC operator's onlist? Having aroutingissue to one of your DSL customers...

Tue Oct 4 14:58:08 EST 2011

 <http://www.intervolve.com.au/> 	

Hi Greg,

I don't believe it causes issues within Australia as the problem seems to be
isolated to Iinet blackholing occurring within their own network whilst they
make network changes? 

I understand that the HE.NET problems are being seen upstream from Vocus,
however haven't seen any problems with our Vocus services so don't believe
this is related?

As seen in AusNOG posts last week (and todays occurrence), it's multiple
connections that are affected, traffic simply gets into Iinet and then is
black-holed.

Iinet - any reason for these occurrences? Any way to stop this problem from
becoming an ongoing occurrence? 

Kind Regards,

Chris Macko
Managing Director
Interhost Pacific Pty Ltd t/a Intervolve 

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From: Greg [mailto:listed at servu.net.au] 
Sent: Tuesday, 4 October 2011 2:16 PM
To: 'Jacob Gardiner'; cmacko at intervolve.com.au
Cc: ausnog at lists.ausnog.net
Subject: RE: [AusNOG] Any Westnet NOC operator's onlist?Having
aroutingissueto one of your DSL customers...

He.net has been targeted by ddos for the past week. We are hosted at their
fmt2 facility and were offline for 3 hours this morning.

You can read more here http://twitter.com/#!/henet 

I don't understand how this would impact AU domestic routing, though.

Greg

From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Jacob Gardiner
Sent: Tuesday, 4 October 2011 11:06 AM
To: cmacko at intervolve.com.au
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Any Westnet NOC operator's onlist?Having
aroutingissueto one of your DSL customers...

I also see odd behaviour from iinet for domestic traffic when there is a
problem upstream (HE). 

Seems... odd.

On 04/10/2011, at 1:14 PM, Chris Macko wrote:

Hi Gavin,

Clients report all fine, however are also asking how long these service
disruptions are anticipated to occur? 

I can understand HE.NET is experiencing problems internationally, why does
this blackhole traffic in Australia on these occasions? 

Kind Regards,

Chris Macko
Managing Director
Interhost Pacific Pty Ltd t/a Intervolve 

Support Phone 1300 664 574 / +61 8 8260 4237       
Sales Phone      +61 3 9646 2060        
Accounts Phone           +61 8 8260 4237        
Office Fax        +61 8 8260 4312        

Sales Email       sales at intervolve.com.au          
Support Email   support at intervolve.com.au     
Accounts Email accounts at intervolve.com.au    

Website            www.intervolve.com.au           

This email contains information that is confidential to the intended
recipient. It may also contain information, which is subject to legal
privilege. If you are not the intended recipient, you must not use, pass on
or copy this message. We also ask that you notify the sender by email or
telephone and destroy the original message. Thank you. 

-----Original Message-----
From: Gavin Tweedie [mailto:gtweedie at staff.iinet.net.au] 
Sent: Tuesday, 4 October 2011 12:05 PM
To: Gary Buckmaster; 'Keiran Holloway'; Chris Macko
Cc: ausnog at lists.ausnog.net
Subject: RE: [AusNOG] Any Westnet NOC operator's onlist?Having
aroutingissueto one of your DSL customers...

Gary/Chris/Kiernan,

The routing issue should now be resolved, can you confirm if this is looking
better for you?

Gavin

-----Original Message-----
From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Gavin Tweedie
Sent: Tuesday, 4 October 2011 9:05 AM
To: cmacko at intervolve.com.au; 'Keiran Holloway'; ausnog at lists.ausnog.net
Cc: 'Intervolve Support Team'
Subject: Re: [AusNOG] Any Westnet NOC operator's onlist?Having aroutingissue
to one of your DSL customers...

Ticket number to use with our NOC for this is 1747003. Currently being
investigated with priority.

Gavin

-----Original Message-----
From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Chris Macko
Sent: Tuesday, 4 October 2011 8:51 AM
To: 'Keiran Holloway'; ausnog at lists.ausnog.net
Cc: 'Intervolve Support Team'
Subject: Re: [AusNOG] Any Westnet NOC operator's onlist?Having aroutingissue
to one of your DSL customers...

A further email follow up received from Iinet NOC;

"Please be advised our upstream provider is experiencing issues, we are in
the process of performing routing changes."

Kind Regards,

Chris Macko
Managing Director
Interhost Pacific Pty Ltd t/a Intervolve 

Support Phone 1300 664 574 / +61 8 8260 4237       
Sales Phone      +61 3 9646 2060        
Accounts Phone           +61 8 8260 4237        
Office Fax        +61 8 8260 4312        

Sales Email       sales at intervolve.com.au          
Support Email   support at intervolve.com.au     
Accounts Email accounts at intervolve.com.au    

Website            www.intervolve.com.au           

This email contains information that is confidential to the intended
recipient. It may also contain information, which is subject to legal
privilege. If you are not the intended recipient, you must not use, pass on
or copy this message. We also ask that you notify the sender by email or
telephone and destroy the original message. Thank you. 

-----Original Message-----
From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Chris Macko
Sent: Tuesday, 4 October 2011 11:18 AM
To: 'Keiran Holloway'; ausnog at lists.ausnog.net
Cc: 'Intervolve Support Team'
Subject: Re: [AusNOG] Any Westnet NOC operator's onlist?Having aroutingissue
to one of your DSL customers...

Hi Guys,

After talking to Iinet support staff, all that has been reported back to us
at this stage is known issue. Reference #114498182. 

No other information provided from their support team at this stage. 

Kind Regards,

Chris Macko
Managing Director
Interhost Pacific Pty Ltd t/a Intervolve 

Support Phone 1300 664 574 / +61 8 8260 4237       
Sales Phone      +61 3 9646 2060        
Accounts Phone           +61 8 8260 4237        
Office Fax        +61 8 8260 4312        

Sales Email       sales at intervolve.com.au          
Support Email   support at intervolve.com.au     
Accounts Email accounts at intervolve.com.au    

Website            www.intervolve.com.au           

This email contains information that is confidential to the intended
recipient. It may also contain information, which is subject to legal
privilege. If you are not the intended recipient, you must not use, pass on
or copy this message. We also ask that you notify the sender by email or
telephone and destroy the original message. Thank you. 

-----Original Message-----
From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Keiran Holloway
Sent: Tuesday, 4 October 2011 10:40 AM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Any Westnet NOC operator's onlist? Having
aroutingissue to one of your DSL customers...

We're seeing the same occurrence from Iinet clients today to Sydney 

services. We're simply getting blackholed on the other end of your 

Pipe connection;

We're seeing the same at the moment.

Regards,
Keiran Holloway

-- 

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Chief Executive Officer

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