[AusNOG] Cessnock Exchange

[Klaus Boehme]

Hi Keith

Seems that the congestion issue is widespread, yet, that's the first 
time I've heard the 'switch to Telstra/Bigpond' solution - not certain 
that it would make a difference in most cases.

As examples, the Stephens Exchange on the Gold Coast and Woree in 
Cairns, with customers tied to a pair gain setup and congestion after 
3pm that brings a (at best) 4000kbps connection down to 512k speed!

A fix would be nice!


Regards

Klaus

Internet Information Group
ph 1300 552 795

www.iig.com.au

On 15/11/2011 1:33 PM, Keith Anderson wrote:
> Hi All,
>
> We have 6 customers hanging off Cessnock Exchange, all with ADSL speed
> problems.
>
> Telstra came back with DSLAM congestion andit couldn't or wouldn't be fixed.
> Telstra currently have no plans to upgrade this DSLAM
>
> One customer went to the local member and to cut a long story short -
> ended up with the Telstra Retail lady suggesting a migration to ADSL2+
> with BigPond to overcome the problem.
>
> So just to recap:
>
> To fix my customers problem, I have to take my customer off Telstra
> Wholesale network and let my customer connect direct with Telstra Retail
> and my customer that is now not my customer will be fixed.
>
> I don't understand why it makes Telstra feel good to screw over its
> Wholesale customers.
>
>
> ****
> *
>
> *Thanks Keith*
>
> *
> Keith Anderson*
> *Managing Director*| APCS <http://www.apcs.com.au/> / WIP
> <http://www.wip.net.au/>
> Australia Power Control Systems
> Wholesale Internet Provider
>
> Coffs Harbour Media Centre
> 2 Peterson Road,
> Coffs Harbour NSW 2450
>
> *
> ****
> ****
> *
>
> *T:* 1300 3000 56 | *F:* 1300-765-427
>
> *
> ********
> *
>
> *E:* keitha at apcs.com.au <mailto:keitha at apcs.com.au>
>
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