[AusNOG] Pipe peering issue - Equinix

[Nathan Brookfield]

Jared;

PIPE's NOC has slowly started to become less accessible over the last 3 months.

Usually If there one on Staff call taker is on the phone you will get pushed to the messaging service both during and after hours.

PIPE used to have an industry leading NOC but sadly it looks like TPG are slowly ruining the PIPE reputation one way or another.

When you can actually get there staff on the phone, the support is usually amazing!

In regards to this PIPE Peering issue, I believe this is the fifth time in 6 months and is Equinix Impacting only.

From the outage notifications I've been seeing DODO was at least impacted but the graphs make it look a LOT more wide spread.

Kindest Regards,
Nathan Brookfield

On 13/11/2011, at 3:30, Jared Hirst <jared.hirst at serversaustralia.com.au> wrote:

> Guys,
> 
> Just as an FYI there appears to be some form of broadcast storm on the
> pipe peering fabric in Equinix Sydney, looks to be affecting a few
> people and filling links from the looks of their online graphs.
> 
> We have had to shut our pipe peering down until they resolve it, which
> is my next question... Do pipe have a 24/7 NOC still? I called over 30
> minutes ago and went to a messaging service but have not had a call
> back, have also created a ticket with no response.
> 
> So if anyone is wondering why their pipe link is full, this is why.
> Appears to be happening every few weeks in Equinix lately.
> 
> Kindest Regards,
> Jared Hirst
> 
> Servers Australia Pty Ltd
> 
> Phone: 02 4307 4200
> Fax: 02 4307 4201
> Web: http://www.serversaustralia.com.au
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