On 01/04/2011, at 9:38 PM, Bevan Slattery wrote: > A really interesting read from Simon. > > http://blog.internode.on.net/2011/04/01/rebalancing-nbnco-pricing-model/ > > [b] > > PS: It’s a great insight from someone with customer eyeballs This is also worth a watch/read: http://www.abc.net.au/insidebusiness/content/2011/s3180875.htm