[AusNOG] Help! How to stop a mistaken line disconnection (iiNet/Telstra/contractors)

Daniel Trembath danielt at 314.net.au
Sat Sep 11 16:24:27 EST 2010


Hi,

Can anyone offer any words of advice in this situation?

iiNet provisioning has mistakenly asked (Telstra|contractors) to 
disconnect my phone/adsl service a couple of weeks early.

As best as I can tell this is likely to happen some time Monday. Then 
I'll have to push things up hill to get another line connected, adsl 
provisioned, with a turn around of who knows what. Then do it all again 
for the move when it was supposed to happen.


Does anyone have any suggestion of how I might try and intercept this 
before it goes actioned? As unlikely as my chances are I'm staring down 
a couple of weeks without internet here at home/work.

Obviously iiNet is no help as the request is 2-3 companies away by now.


I have some limited experience with the staff at my local exchange 
(Hawthorn) thanks to the excellent telecoms museum there.

I will beg, borrow, steal, sacrifice and pray at this point. Is there 
anything I could do down to exchange Monday that might stop this happening?

Cheers,
dan








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