[AusNOG] Anyone else experiencing high latency, low speeds through internode?

[Karl Kloppenborg]

I have already logged support with them...

Just thought I would like to see what your thoughts were,
Seems a bit strange to just suddenly "Do" this.

Cheers!
Karl Kloppenborg




On 04/07/2010, at 16:52, Scott Howard wrote:

> 1300 788 233
> 
> Internode's customer support is excellent, and (with no offense to MMC!) far better than you're going to get here...
> 
>   Scott.
> 
> 
> On Sat, Jul 3, 2010 at 11:47 PM, Karl Kloppenborg <karl at karltec.net> wrote:
> Yeah,
> Rebooted three - four times.
> 
> Checked all computers on the network (two of them) turned off the other one, plus checked my macbook for transfers happening in the background, nothing out of the normal.
> 
> I have also checked the DHCP table for any people who might have hacked and jumping my wifi (Tin foil hats :D )
> 
> Nothing out of the ordinary...
> 
> Very strange,
> 
> DSL Status:	Connected
> DSL Modulation Mode:	MultiMode
> DSL Path Mode:	Interleaved
> Downstream Rate:	9888 kbps
> Upstream Rate:	128 kbps
> Downstream Margin:	9 db
> Upstream Margin:	11 db
> Downstream Line Attenuation:	25 db
> Upstream Line Attenuation:	7.5 db
> Downstream Transmit Power:	10 db
> Upstream Transmit Power:	19 db
> PVC Connection  
> Encapsulation:	RFC 2516 PPPoE
> Multiplexing:	LLC
> Qos:	UBR
> Pcr Rate:	0
> Scr Rate:	0
> Autodetect:	Enable
> VPI:	8
> VCI:	35
> Enable:	Yes
> PVC Status:	Up
> 
> 
> 
> Cheers!
> Karl Kloppenborg
> 
> 
> 
> 
> On 04/07/2010, at 16:43, Matthew Moyle-Croft wrote:
> 
>> You're seeing 700ms+ on the first hop.
>> 
>> I'd suggest checking if you're transferring a lot of stuff and/or just try rebooting your ADSL modem/router.
>> 
>> MMC
>> 
>> On 04/07/2010, at 4:10 PM, Karl Kloppenborg wrote:
>> 
>>> Hey Matthew,
>>> 
>>> You are right, how very noob of me to :P
>>> 
>>> karl:~ karl$ traceroute google.com
>>> traceroute to google.com (66.102.11.104), 64 hops max, 52 byte packets
>>>  1  192.168.1.1 (192.168.1.1)  4.504 ms  1.418 ms  1.175 ms
>>>  2  lns20.syd7.internode.on.net (150.101.199.219)  981.656 ms  716.172 ms  818.604 ms
>>>  3  te3-3.cor2.syd7.internode.on.net (150.101.195.13)  743.925 ms  688.767 ms  136.491 ms
>>>  4  gi6-0-0-145.bdr1.syd6.internode.on.net (150.101.195.245)  142.577 ms  232.041 ms  921.565 ms
>>>  5  gw.google.com (150.101.225.34)  1126.228 ms  920.613 ms  819.387 ms
>>>  6  66.249.95.232 (66.249.95.232)  409.420 ms  408.016 ms  718.100 ms
>>>  7  64.233.174.242 (64.233.174.242)  716.887 ms  939.990 ms  1228.640 ms
>>>  8  syd01s01-in-f104.1e100.net (66.102.11.104)  627.500 ms  907.453 ms  432.102 ms
>>> karl:~ karl$ 
>>> 
>>> 
>>> 
>>> Cheers!
>>> Karl Kloppenborg
>>> 
>>> 
>>> 
>>> 
>>> On 04/07/2010, at 16:38, Matthew Moyle-Croft wrote:
>>> 
>>>> Karl,
>>>> I have no idea where you are.  If you're having an issue then at least a traceroute would be good as we terminate DSL in 13 sites in Australia, so even narrowing that down, especially with 9 IXes we peer at in Australia plus significant private peering, it's a bit tricky.
>>>> 
>>>> MMC
>>>> 
>>>> On 04/07/2010, at 3:55 PM, Karl Kloppenborg wrote:
>>>> 
>>>>> Sorry didn't mean to use it as a support channel, was more asking if it is indeed related to the PIPE post.
>>>>> 
>>>>> :)
>>>>> 
>>>>> Cheers!
>>>>> Karl Kloppenborg
>>>>> 
>>>>> On 04/07/2010, at 16:22, Matthew Moyle-Croft wrote:
>>>>> 
>>>>>> Karl,
>>>>>> Thanks for all the detail,
>>>>>> 
>>>>>> I suggest you contact https://secure.internode.on.net/contact/online/#support
>>>>>> 
>>>>>> MMC
>>>>>> 
>>>>>> On 04/07/2010, at 3:34 PM, Karl Kloppenborg wrote:
>>>>>> 
>>>>>>> Noggers,
>>>>>>> 
>>>>>>> Seems I am getting really poor speeds on Internode residential plus some pretty big latency issues for google
>>>>>>> 
>>>>>>> karl:~ karl$ ping google.com
>>>>>>> PING google.com (66.102.11.104): 56 data bytes
>>>>>>> 64 bytes from 66.102.11.104: icmp_seq=0 ttl=57 time=297.618 ms
>>>>>>> 64 bytes from 66.102.11.104: icmp_seq=1 ttl=57 time=136.979 ms
>>>>>>> 64 bytes from 66.102.11.104: icmp_seq=2 ttl=57 time=182.588 ms
>>>>>>> 64 bytes from 66.102.11.104: icmp_seq=3 ttl=57 time=240.112 ms
>>>>>>> ^C
>>>>>>> 
>>>>>>> I might just be reiterating over the PIPE issue though?
>>>>>>> 
>>>>>>> 
>>>>>>> Cheers!
>>>>>>> Karl Kloppenborg
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> <ATT00001..txt>
>>>>>> 
>>>>>> 
>>>>>> 
>>>> 
>> 
> 
> 
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