[AusNOG] Anyone else experiencing high latency, low speeds through internode?

[Scott Howard]

1300 788 233

Internode's customer support is excellent, and (with no offense to MMC!) far
better than you're going to get here...

  Scott.


On Sat, Jul 3, 2010 at 11:47 PM, Karl Kloppenborg <karl at karltec.net> wrote:

> Yeah,
> Rebooted three - four times.
>
> Checked all computers on the network (two of them) turned off the other
> one, plus checked my macbook for transfers happening in the background,
> nothing out of the normal.
>
> I have also checked the DHCP table for any people who might have hacked and
> jumping my wifi (Tin foil hats :D )
>
> Nothing out of the ordinary...
>
> Very strange,
>
> DSL Status: Connected  DSL Modulation Mode: MultiMode  DSL Path Mode:
> Interleaved  Downstream Rate: 9888 kbps  Upstream Rate: 128 kbps  Downstream
> Margin: 9 db  Upstream Margin: 11 db  Downstream Line Attenuation: 25 db  Upstream
> Line Attenuation: 7.5 db  Downstream Transmit Power: 10 db  Upstream
> Transmit Power: 19 db
> ------------------------------
> PVC Connection    Encapsulation:RFC 2516 PPPoE  Multiplexing: LLC  Qos:
> UBR  Pcr Rate: 0  Scr Rate: 0  Autodetect: Enable  VPI: 8  VCI: 35
> Enable: Yes  PVC Status: Up
>
>
> *
> Cheers!
> Karl Kloppenborg*
> *
> *
> *
>
>
>  *
>
> On 04/07/2010, at 16:43, Matthew Moyle-Croft wrote:
>
> You're seeing 700ms+ on the first hop.
>
> I'd suggest checking if you're transferring a lot of stuff and/or just try
> rebooting your ADSL modem/router.
>
> MMC
>
> On 04/07/2010, at 4:10 PM, Karl Kloppenborg wrote:
>
> Hey Matthew,
>
> You are right, how very noob of me to :P
>
> karl:~ karl$ traceroute google.com
> traceroute to google.com (66.102.11.104), 64 hops max, 52 byte packets
>  1  192.168.1.1 (192.168.1.1)  4.504 ms  1.418 ms  1.175 ms
>  2  lns20.syd7.internode.on.net (150.101.199.219)  981.656 ms  716.172 ms
>  818.604 ms
>  3  te3-3.cor2.syd7.internode.on.net (150.101.195.13)  743.925 ms  688.767
> ms  136.491 ms
>  4  gi6-0-0-145.bdr1.syd6.internode.on.net (150.101.195.245)  142.577 ms
>  232.041 ms  921.565 ms
>  5  gw.google.com (150.101.225.34)  1126.228 ms  920.613 ms  819.387 ms
>  6  66.249.95.232 (66.249.95.232)  409.420 ms  408.016 ms  718.100 ms
>  7  64.233.174.242 (64.233.174.242)  716.887 ms  939.990 ms  1228.640 ms
>  8  syd01s01-in-f104.1e100.net (66.102.11.104)  627.500 ms  907.453 ms
>  432.102 ms
> karl:~ karl$
>
>
> *
> Cheers!
> Karl Kloppenborg*
> *
> *
> *
>
>
>  *
>
> On 04/07/2010, at 16:38, Matthew Moyle-Croft wrote:
>
> Karl,
> I have no idea where you are.  If you're having an issue then at least a
> traceroute would be good as we terminate DSL in 13 sites in Australia, so
> even narrowing that down, especially with 9 IXes we peer at in Australia
> plus significant private peering, it's a bit tricky.
>
> MMC
>
> On 04/07/2010, at 3:55 PM, Karl Kloppenborg wrote:
>
> Sorry didn't mean to use it as a support channel, was more asking if it is
> indeed related to the PIPE post.
>
> :)
> *
> Cheers!
> Karl Kloppenborg*
>
> On 04/07/2010, at 16:22, Matthew Moyle-Croft wrote:
>
> Karl,
> Thanks for all the detail,
>
> I suggest you contact
> https://secure.internode.on.net/contact/online/#support
>
> MMC
>
> On 04/07/2010, at 3:34 PM, Karl Kloppenborg wrote:
>
> Noggers,
>
> Seems I am getting really poor speeds on Internode residential plus some
> pretty big latency issues for google
>
> karl:~ karl$ ping google.com
> PING google.com (66.102.11.104): 56 data bytes
> 64 bytes from 66.102.11.104: icmp_seq=0 ttl=57 time=297.618 ms
> 64 bytes from 66.102.11.104: icmp_seq=1 ttl=57 time=136.979 ms
> 64 bytes from 66.102.11.104: icmp_seq=2 ttl=57 time=182.588 ms
> 64 bytes from 66.102.11.104: icmp_seq=3 ttl=57 time=240.112 ms
> ^C
>
> I might just be reiterating over the PIPE issue though?
>
> *
> Cheers!
> Karl Kloppenborg*
> *
> *
> *
>
>  *
>
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