[AusNOG] [off-topic] Samsung Galaxy S

[Kai]

Hey Darren,

Hahahaaa, for some reason I was expecting at least some reassuring 
feedback that there's a fix for all this. In all the browsing I've done 
in the last month I can't find one reliable resolution for this bloody 
phone.

I don't wanna jailbreak/root it, that'll void the warranty, I'm tempted 
to ask Virgin for an exchange with Nokia N8 or maybe HTC but the 
likelihood they'll actually exchange it is 0, none or bugger all.

My Kies CD and Samsung data cable got stolen when my car got broken into 
in Darwin, I've been trying to get the phone to behave itself on 
Bluetooth but either the machine doesn't want to talk to the phone or 
vice versa 'cause they can see each other, but they can't pair and Kies 
tells me there are no Bluetooth devices available. FFS. Anyway, I'm back 
in Broome and managed to find the USB cable that fits the Samsung, 
downloaded and installed Kies, backed up, upgraded firmware....but yep, 
still crashes randomly, email doesn't know if it's coming or going, and 
recently it says it can't send sms until a service is available even 
though I have four signal bars displaying. Keh?

I think I've got a snowflakes chance in hell to get a replacement, 
Virgin customer service staff are 99% outsourced, and with no offence to 
outsourced staff, if it's not in their script they don't know what to do 
so I end up on hold for ages, like I did last weekend.

I used my cousins Nokia N8 on the weekend, it looked ok but then again 
anything would look ok compared to the Galaxy S. That said, I asked on 
another mailing list and one user replied she's got hers last month and 
she loves it, hehe, lucky her, mine sux!

You like the BB Torch9800?
http://us.blackberry.com/smartphones/blackberrytorch/

It has a REAL keypad, I like it already :P what are the screen dimensions?

Cheers
Kai

On 29/12/10 17:13, Darren Moss wrote:
> Hey Kai,
>
> If I had a dollar for every complaint we've received regarding the Samsung Galaxy phone......
>
> We've had a few of these connected up on our Hosted Exchange platform and the customers have the same complaints:
>
> 1. Poor battery life (number 1 problem - lucky to get 8 hours)
> 2. Crashing and hanging
> 3. Phone restarts at random
> 4. Slow to pick up mail (even when in push mode)
>
> We fixed some with Voda via firmware upgrade, but the bottom line was they were just too painful.
> There were too many "issues" and we couldn't get any real information from the telco or the vendor - similar to the old Nokia e75 handsets which were a disaster.
>
> I thought that the handset could not possibly be that bad, so I bought one in November. It's sitting in a box at my Melbourne office after 1 week of use. Even the staff didn't want it after hearing my complaining.
>
> Now I have a BB Torch - the best handset I have ever owned without a doubt (upgraded from BB Bold). It actually works, is fast and reliable.
>
> HTH.
>
> Regards,
>
>
> Darren Moss
> General Manager
> Australia and New Zealand
>
> em3 People and Technology, Managed Technology Experts.
>
> [p] 1300 131 083 extension 105 [f] 03 9017 2287
> [e] Darren.Moss at em3.com.au [w] www.em3.com.au
> PO Box 2333, Moorabbin VIC 3189
>
> New Zealand Airedale Street, Auckland City
> [p] 0800 888 285 [f] 09 887 0273
> PO Box 39573, Howick 2045
>
> -----Original Message-----
> From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Kai
> Sent: Wednesday, 29 December 2010 8:02 PM
> To: ausnog at ausnog.net
> Subject: [AusNOG] [off-topic] Samsung Galaxy S
>
> Hi guys and girls,
>
> I hope you all had a great Christmas, I did! No prezzies, well no
> conventional prezzies, I had time with my family/friends for Christmas,
> that's all I wanted! :)
>
> Sorry for the off-topic post, I wanted to ask everyone's valued opinions
> but feel free to reply off list with feedback.
>
> Last Monday Broome's Optus repeater had issues and they had to get parts
> up from Perth (thanks to Chris Brown for the info), coincidentally
> that's also when my Samsung decided to play silly buggers. I initially
> thought there may be issues with Optus Broome repeater here because I
> have fluctuating signal strength meter readings when standing under the
> Optus repeater here, but, overall, the most annoying thing is random
> black screens and general slow performance.
>
> Similar to the trouble this lady is having:
> http://www.youtube.com/watch?v=cB1b0UrX9e0
>
> Problems are intermittant enough to be annoying, ie I can't reproduce on
> cue but my phone is less than three months old, I expect it to work. I
> backed up my contacts and did a firmware upgrade last week, still
> doesn't work properley.
>
> Anyone got similar issues?
>
> In case anyone does have similar issues my details are:
> Model GT-I9000
> Firmware 2.2
> Baseband version: I9000DTJP3
> Kernel: 2.6.32.9
> Build: FROYO.DTJP5
>
> I am with VirginMobile, they use Optus mobile network.
>
> Cheers
> Kai
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