[AusNOG] pipe melb dc outage - Email found in subject

[James Troy (PageUp/AU/VIC)]

You have to love the spin the media puts on these things, we were affected by the datacom/globalcenter issue earlier this year and the amount of spin put on that was ridiculous.

James Troy

System / Network administrator

P: +613 8677 3735

F: +613 9923 6112

W: www.pageuppeople.com<http://www.pageuppeople.com>

Level 10, 91 William Street

Melbourne VIC 3000 Australia

Retain  Recruit  Perform  Develop


[Description: Description: Description: PageUp People]

















[Description: Description: Description: people on the same page]




From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Greg Lipschitz
Sent: Friday, 10 December 2010 11:16 AM
To: ausnog at ausnog.net
Subject: Re: [AusNOG] pipe melb dc outage - Email found in subject

Let’s get the facts straight here folks. Techs were not turned away.

We were advised that the VESDA system was currently in a state where it was not able to be disabled immediately and therefore, it was not safe to allow personnel in to the DC in the off chance that the VESDA system triggered.

The DC operators were working with the relevant Fire System company to ensure the VESDA system in the DC was prior to letting personnel back in to the DC.

DC Staff were extremely helpful and provided us with the information we needed in order to restore services in a timely manner whilst ensuring the safety of equipment and personnel.

When our team left the site, the site manager advised that the site was going to remain on Generator Power until such time that the Power Authority had satisfied him that it was safe to return mains power to the site.

Regards,

Greg Lipschitz
Director

Summit IT Management
A Division of The Summit Group (Australia) Pty Ltd
‘reach your peak’

Phone (Australia):    1300 049 749
Phone (US & Canada): (321) 216 3844
E-mail:      greg at thesummitgroup.com.au
Internet:   http://www.thesummitgroup.com.au/
Address:   P.O. Box 3225
                  Doncaster East,
                  Melbourne, Australia
                  3109
[Description: cid:3361880753_135876713]
To see these services and more visit our website, http://www.thesummitgroup.com.au/

This e-mail and any attachments are confidential and may be subject to legal or some other professional privilege.  They are intended solely for the attention and use of the named addressee(s).  They must not be disclosed to any person without authorisation.  If you are not a named addressee you must not use, disclose, retain or reproduce all or any part of the information contained in this e-mail or any attachments.  If you have received this email by mistake please notify the sender immediately by return email and delete or destroy all copies of the email.  Any confidentiality, privilege or copyright is not waived or lost because this email has been sent to you by mistake. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to re-supplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of Summit IT Management.

From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Noel Butler
Sent: Friday, 10 December 2010 10:52 AM
To: ausnog at ausnog.net
Subject: [AusNOG] pipe melb dc outage

http://www.itnews.com.au/News/241281,pipe-dc2-data-centre-blacks-out.aspx

The nice bit being "Sources told iTnews that customer techs were being turned away from entering the facility to check on their equipment immediately after the restoration of back-up power."
The Summit Group<http://www.thesummitgroup.com.au> Message Security powered by ExchangeDefender<http://www.exchangedefender.com.au> - Check Authenticity<http://www.exchangedefender.com/verify.asp?id=oBA0G5mf030852&from=greg@thesummitgroup.com.au>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20101210/b675ae33/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.gif
Type: image/gif
Size: 1695 bytes
Desc: image002.gif
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20101210/b675ae33/attachment.gif>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.gif
Type: image/gif
Size: 1253 bytes
Desc: image003.gif
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20101210/b675ae33/attachment-0001.gif>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.png
Type: image/png
Size: 24324 bytes
Desc: image004.png
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20101210/b675ae33/attachment.png>