[AusNOG] Telstra industrial action - was anyone here affected for business grade services?

[Darren Moss]

Hi Noggers,
 
We were affected by the "industrial action" that was taken by Telstra
staff, effectively preventing 3rd level network support staff from
responding to outages across our customer networks from last Friday to
Monday.
 
Was anyone here affected by the same issue?
 
We are planning a discussion with Telstra regarding the downtime and
pain, suffering, etc.
 
Interested to hear feedback from people here.
 
Cheers.



Regards, 
 
 
Darren Moss
General Manager, Director 
[p] 1300 131 083 x105 [f] 03 9532 6100 [m] 0421 042 999
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www.em3.com.au <http://www.em3.com.au/> 
[h] www.em3.com.au/TechnicalSupport
<http://www.em3.com.au/TechnicalSupport.html>  

Reach me by dialing Extension 105.
 
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