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<DIV><SPAN class=980191605-19032009><FONT face=Arial size=2>Hi
Noggers,</FONT></SPAN></DIV>
<DIV><SPAN class=980191605-19032009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=980191605-19032009><FONT face=Arial size=2>We were affected by
the "industrial action" that was taken by Telstra staff, effectively preventing
3rd level network support staff from responding to outages across our customer
networks from last Friday to Monday.</FONT></SPAN></DIV>
<DIV><SPAN class=980191605-19032009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=980191605-19032009><FONT face=Arial size=2>Was anyone here
affected by the same issue?</FONT></SPAN></DIV>
<DIV><SPAN class=980191605-19032009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=980191605-19032009><FONT face=Arial size=2>We are planning a
discussion with Telstra regarding the downtime and pain, suffering,
etc.</FONT></SPAN></DIV>
<DIV><SPAN class=980191605-19032009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=980191605-19032009><FONT face=Arial size=2>Interested to hear
feedback from people here.</FONT></SPAN></DIV>
<DIV><SPAN class=980191605-19032009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=980191605-19032009><FONT face=Arial
size=2>Cheers.</FONT></SPAN></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'"><BR><BR>Regards, <BR> <BR> <BR></SPAN><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 11.0pt">Darren
Moss</SPAN></B><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'"><BR></SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'">General
Manager, Director <BR>[p] 1300 131 083 x105 [f] 03 9532 6100 [m] 0421 042
999<BR>[e] <A href="mailto:Darren.Moss@em3.com.au"><SPAN
style="mso-bidi-font-size: 11.0pt">Darren.Moss@em3.com.au</SPAN></A> [w] <A
href="http://www.em3.com.au/"><SPAN
style="mso-bidi-font-size: 11.0pt">www.em3.com.au</SPAN></A></SPAN><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'"><BR></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'">[h]
<A href="http://www.em3.com.au/TechnicalSupport.html"><SPAN
style="mso-bidi-font-size: 11.0pt">www.em3.com.au/TechnicalSupport</SPAN></A>
</SPAN><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'"><BR></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'"><BR>Reach
me by dialing Extension 105.<BR> <BR></SPAN><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 11.0pt">em3
People and Technology | Managed Technology Experts</SPAN></B><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'"><BR></SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'">postal:
PO Box 2333, Moorabbin VIC 3189<BR><BR></SPAN><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 11.0pt">New
Zealand</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'">
Airedale Street, Auckland City<BR>postal: PO Box 39573, Howick 2045 NZ<BR>[p]
(09) 92 555 26 [m] 021 841 541<BR><BR><BR><IMG height=71
src="cid:980191605@19032009-127C" width=384 border=0
v:shapes="_x0000_i1025"><BR><BR>Managed IT Services : Specialist Application
Hosting: Hosted Microsoft Exchange Server : Disaster Recovery<BR>Blackberry and
iPhone email : Spam Filtering and Virus Control : Security & Load Testing :
Technical Support<BR><BR>Find out more about our Business Technology services at
<A href="http://services.em3.com.au/"><SPAN
style="mso-bidi-font-size: 11.0pt">http://services.em3.com.au</SPAN></A></SPAN><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"><BR></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'"><BR></SPAN><SPAN
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communication may contain confidential or privileged information intended solely
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must not use, interfere with, disclose, copy or retain this email and you should
notify the sender immediately by return email or by contacting our office on +61
1300 131 083. Opinions expressed here are not necessarily those of em3 People
and Technology Pty Ltd.</SPAN><SPAN
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