[AusNOG] Bulk Movement of Sensitive Computer Equipment

Thu Jun 4 13:27:07 EST 2009

Interesting.

We have used Mini-movers also and they were very responsive.
Had a similar story where we scheduled with a removalist company to
relocate equipment out of State Govt building, then when they didn't
show up we made the mad rush to find someone who could help.

Mini Movers were excellent, however you need to participate to make sure
everything goes to plan.

Don't forget insurance, insurance, insurance. 
We had a removalist drop our EMC SAN from their hydraulic platform onto
the concrete floor at our Melb DC which resulted in a replacement from
the US. 
It fell on it's side - still booted, but EMC would not honour the
warranty, so it was replaced.
$450K later. oops. 

:)

Regards, 

Darren Moss
General Manager, Director 
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Reach me by dialing Extension 105.

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From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Tony
Sent: 2009-06-04 1:06 pm
To: ausnog at ausnog.net
Subject: Re: [AusNOG] Bulk Movement of Sensitive Computer Equipment

Don't you just push it off the back of the truck :)

It's probably a bit late to add my $0.02 but we were moving a rack
loaded with gear once (IBM iSeries with SAN) and had booked COPE. They
hadn't shown up my about midday and so we called them up and they had
"misplaced" our booking. The rest of the datacenter had already been
moved to the new location (along with most comms) and so it had to be
done on the day. We called mini-movers (local residential removalist)
who sent a truck around in a couple of hours and we got the rack moved
same day.

Using mini-movers was a calculated risk, but all backup procedures had
been taken (full tapes & DR procedures up to date & tested along with DR
rack in a seperate location that wasn't being moved). If we hadn't moved
the rack that day we would have had to failover to the DR rack/location
anyway, so if the truck crashed or the gear was damaged we wouldn't be
any worse off than not moving (apart from having to do a complete
reubild of the primary server/rack and file insurance claims, etc).

It all went smoothly in the end and after pizza & beer at around 2000
that evening the rack was up and running at the new location but NOT
moved by COPE.

regards,
Tony.

--- On Wed, 3/6/09, Michael RISBY <michael.risby at ap.equinix.com> wrote:

	From: Michael RISBY <michael.risby at ap.equinix.com>
	Subject: Re: [AusNOG] Bulk Movement of Sensitive Computer
Equipment
	To: ausnog at ausnog.net
	Date: Wednesday, 3 June, 2009, 11:32 PM

	Should of specified with the tailgate lift.

	You would be surprised at how many people don't specify it and
are then stuck with no way of getting the hardware off the back of the
truck.

	From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Daniel Hooper
	Sent: Wednesday, 3 June 2009 7:58 PM
	To: ausnog at ausnog.net
	Subject: Re: [AusNOG] Bulk Movement of Sensitive Computer
Equipment

	Yep.. those tailgates are handy things, they generally stop
items rolling out the back of the truck..

	From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Michael RISBY
	Sent: Wednesday, 3 June 2009 3:08 PM
	To: ausnog at ausnog.net
	Subject: Re: [AusNOG] Bulk Movement of Sensitive Computer
Equipment

	I would recommend COPE or Computer Trans.

	Would also recommend that the trucks have airbag suspension as
well as a tailgate.

	Computer trans is good in the way that they deliver all their
goods on trolleys which makes it easy for all of your equipment that is
loose to be transported from a loading dock to wherever you need them to
go. COPE is good in the way which they lay out ply wood to reinforce the
raised floor for the larger HDD arrays which are around or above the
weight of 1000kg's.

	End decision will be yours based upon the quotation received
which is why I'm assuming that you are asking for opinions of others.

	Best of luck.

	From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Scott Howard
	Sent: Wednesday, 3 June 2009 12:25 PM
	To: ausnog at ausnog.net
	Subject: Re: [AusNOG] Bulk Movement of Sensitive Computer
Equipment

	I've used both COPE and Hi-Tech extensively for everything from
single servers to entire corporate datacenters.

	We did have one glitch with COPE on a new system delivery (if
you can call dropping and destroying a million dollar server a
"glitch"), but their relocation people have been very good every time
I've worked with them.

	If you're moving systems in racks I would strongly recommend
making sure that they use "air-ride" suspension trucks.  Most of the
COPE trucks are, but not all of the Hi-Tech ones are.

	  Scott.

	On Tue, Jun 2, 2009 at 5:37 PM, Ben Cornish <
benc at brennanit.com.au> wrote:

	All,

	We have a client moving multiple racks of IBM kit into another
Data Centre.

	The Client intends on moving equipment in rack with insurance
also.

	We have received various quotes back with vastly different
costs.

	I was curious on any recommendations out there on who people use
and any feedback.

	Thanks

	Ben Cornish
	National Network Manager

	Direct 07 3234 9302  Direct: 02 8235 3520
	Mobile 0417 617 204
	Email  benc at brennanit.com.au
	Web    www.brennanit.com.au <http://www.brennanit.com.au/> 

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