[AusNOG] Telstra routing issues

[John Lindsay]

Imagine how hard they would be to compete with if they were competent?

You only have to answer the phone with a human to beat them for  
business grade service.

jsl


On 04/04/2009, at 9:39 AM, Darren Moss wrote:

> Hi Paul,
>
> We often see these issues, in particular from Telstra BB to Telstra  
> BB.
>
> All you can do is log a call - 1800 066 594.
>
> It's depressing, but the only way.
>
> We currently have a customer who has been off the air in Melbourne  
> for 28 hours @ 10am Sat... On an SLA business grade service.
>
> Customer is losing money and the Telstra tech is not responding.
>
>
> Regards,
>
>
> Darren Moss
> General Manager, Director
> [p] 1300 131 083 x105 [f] 03 9532 6100 [m] 0421 042 999
> [e] Darren.Moss at em3.com.au [w] www.em3.com.au
> [h] www.em3.com.au/TechnicalSupport
>
> Reach me by dialing Extension 105.
>
> em3 People and Technology | Managed Technology Experts
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>
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>
>
>
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>
> -----Original Message-----
> From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net 
> ] On Behalf Of Paul Foote
> Sent: 2009-04-03 6:06 pm
> To: ausnog at ausnog.net
> Subject: [AusNOG] Telstra routing issues
>
> Hi Noggers,
>
> Is anybody else experiencing intermittent routing issues with  
> Telstra (Bigpond+internet direct) today?
>
> Cheers,
>
> Paul Foote <pfoote at gmail.com>
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