[AusNOG] auDA help

[Nathan Reilly-list]

I’ve been using opensrs for a few years and it’s been painless. 

Regards,
Nathan

> On 31 Jul 2020, at 9:41 am, Jim Woodward <jim at alwaysnever.net> wrote:
> 
> 
> Hi Greg,
>  
> I can also recommend Synergy Wholesale, I had domains all over the place and had multiple issues dealing with Melbourne IT takeovers of several of my registrars, the last being Uber Global/AussieHQ - Suffice to say I couldn’t get away from them fast enough!
>  
> Synergy have been great – everything is manageable in one place, and like Rob they are a +1 from me, I’ve never needed to call or email them to fix anything.
>  
>  
> Kind Regards,
> Jim.
>  
>  
> From: AusNOG <ausnog-bounces at lists.ausnog.net> On Behalf Of Rob Thomas
> Sent: Friday, 31 July 2020 6:33 AM
> To: Greg M <gregm at servu.net.au>
> Cc: ausnog at lists.ausnog.net
> Subject: Re: [AusNOG] auDA help
>  
> I suggest you just transfer your domain away from GoDaddy, to a different registrar, as they are notoriously useless.
>  
> If you do a bunch of domains, it might be best to go with a wholesaler and whilst I personally recommend Synergy Wholesale, there are others you can pick from - look at the accredited registrars here:
>  
> https://www.auda.org.au/industry-information/registrars/ 
>  
>  
>  
> On Thu, 30 Jul 2020 at 19:26, Greg M <gregm at servu.net.au> wrote:
> Hi Noggers,
>  
> Wondering if anyone a contact at AUDA or Godaddy who can assist with a domain issue.
>  
> History:
> Jun 30, Godaddy advises the domain has a de-registered ABN/ACN associated to it.
> Jul 6 – Stat dec, Updated ABN/ASIC details sent to Godaddy
> Jul 8 – Godaddy update the domain details (change visible via whois) even requiring a 2 year upfront “payment”  to renew it as part of the “update”
> Jul 30 – The .com.au/.net.au domains suddenly cease working with an email from Goddady advising we did not respond in 30 days since the original email and that the domain is now cancelled.
>  
> We have contacted them today, twice and of course we are unable to speak to anyone there who “handles these specific requests” – and have been advised by Customer Service it will take “auDA weeks to months” to process our support request.
>  
> Seriously?
>  
> Any help is appreciated as the business has been crippled by this, as their CRM/practise software is all linked to their website/domain with complex Azure/O365 integrations that no longer function.
>  
> Cheers,
>  
> Greg
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