[AusNOG] Internode Email Blacklisted?

James Gray james at gray.net.au
Tue Nov 15 14:39:22 EST 2016

Agreed. The agent I spoke with wasn't willing to discuss anything unless I
could provide my customer details. I explained I was trying to make them
aware of a problem that may be impacting their customers and was told, the
number I'd called was for customers only (??). I've been an Internode
customer in the past myself and always been very impressed by their
service. Not trying to stir the pot here, just trying to bring something to
their attention. I'll try calling again when I have some time.

On 15 November 2016 at 13:12, Karl Auer <kauer at biplane.com.au> wrote:

> On Tue, 2016-11-15 at 12:53 +1100, James Gray wrote:
> > to confirm it. As I am not an Internode customer, and can't get
> > through their tech-support without an account[...]
> So you ring up, someone answers, you say "I'm not a customer, I'm just
> calling to let you know that some of your mailservers appear to be
> blacklisted" and they say "get lost"?
> Doesn't sound like the Internode I know.
> Regards, K.
> --
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Karl Auer (kauer at biplane.com.au)
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> http://twitter.com/kauer389
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