[AusNOG] Internode Email Blacklisted?
james at gray.net.au
Tue Nov 15 14:39:22 EST 2016
Agreed. The agent I spoke with wasn't willing to discuss anything unless I
could provide my customer details. I explained I was trying to make them
aware of a problem that may be impacting their customers and was told, the
number I'd called was for customers only (??). I've been an Internode
customer in the past myself and always been very impressed by their
service. Not trying to stir the pot here, just trying to bring something to
their attention. I'll try calling again when I have some time.
On 15 November 2016 at 13:12, Karl Auer <kauer at biplane.com.au> wrote:
> On Tue, 2016-11-15 at 12:53 +1100, James Gray wrote:
> > to confirm it. As I am not an Internode customer, and can't get
> > through their tech-support without an account[...]
> So you ring up, someone answers, you say "I'm not a customer, I'm just
> calling to let you know that some of your mailservers appear to be
> blacklisted" and they say "get lost"?
> Doesn't sound like the Internode I know.
> Regards, K.
> Karl Auer (kauer at biplane.com.au)
> GPG fingerprint: E00D 64ED 9C6A 8605 21E0 0ED0 EE64 2BEE CBCB C38B
> Old fingerprint: 3C41 82BE A9E7 99A1 B931 5AE7 7638 0147 2C3C 2AC4
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