[AusNOG] SnapGear/Secure Computing/McAfee UTM SME550 Help
Sean K. Finn
sean.finn at ozservers.com.au
Sun Sep 20 18:49:04 EST 2009
Give the local McAffee Reps, which used to be snapgear:
McAfee Australia Pty Limited
825 Stanley Street
Woolloongabba QLD 4102 <http://maps.google.com/maps?f=q&hl=en&geocode=&q=825+Stanley+Street%2C+Woolloongabba%2C+QLD>
They are fairly helpful every time I've called and might be able to plug you into the right contact.
They are around the corner from where we are currently and have been helpful every time I've dropped in over the years for Snapgear devices.
From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Skeeve Stevens
Sent: Sunday, 20 September 2009 6:44 PM
To: ausnog at ausnog.net
Subject: [AusNOG] SnapGear/Secure Computing/McAfee UTM SME550 Help
We've got a new customer who has no login details for a SnapGear SME550 and we have no other details about the device - boxes/paperwork etc.
We need to 'recover' access to the unit, which the support pages support is possible.
But... at http://www.securecomputing.com/index.cfm?skey=1597
It says you need to have registered your product, etc etc to be able to download the recovery image. We obviously have no documentation/login/etc for this.
Does anyone have the files, or a login to be able to get us:
1) The recovery image for the SME550, and
2) the Netflash version 2.0.0 (for all snapgears) from the recovery images section
Thanks muchly for you assistance.
Skeeve Stevens, CEO/Technical Director
eintellego Pty Ltd - The Networking Specialists
skeeve at eintellego.net / www.eintellego.net
Phone: 1300 753 383, Fax: (+612) 8572 9954
Cell +61 (0)414 753 383 / skype://skeeve
www.linkedin.com/in/skeeve ; facebook.com/eintellego
NOC, NOC, who's there?
Disclaimer: Limits of Liability and Disclaimer: This message is for the named person's use only. It may contain sensitive and private proprietary or legally privileged information. You must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. eintellego Pty Ltd and each legal entity in the Tefilah Pty Ltd group of companies reserve the right to monitor all e-mail communications through its networks. Any views expressed in this message are those of the individual sender, except where the message states otherwise and the sender is authorised to state them to be the views of any such entity. Any reference to costs, fee quotations, contractual transactions and variations to contract terms is subject to separate confirmation in writing signed by an authorised representative of eintellego. Whilst all efforts are made to safeguard inbound and outbound e-mails, we cannot guarantee that attachments are virus-free or compatible with your systems and do not accept any liability in respect of viruses or computer problems experienced.
-------------- next part --------------
An HTML attachment was scrubbed...
More information about the AusNOG