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<p class=MsoNormal><span style='color:#1F497D'>Hi Skeeve,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Give the local McAffee Reps,
which used to be snapgear:<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<td width=85 valign=top style='width:63.75pt;border:none;background:#F0F0F0;
padding:1.5pt 1.5pt 1.5pt 1.5pt'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";
color:black'>Company:<o:p></o:p></span></b></p>
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<td valign=top style='border:none;background:#F0F0F0;padding:1.5pt 1.5pt 1.5pt 1.5pt'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";
color:black'>McAfee Australia Pty Limited<o:p></o:p></span></p>
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padding:1.5pt 1.5pt 1.5pt 1.5pt'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";
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<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";
color:black'><a
href="http://maps.google.com/maps?f=q&hl=en&geocode=&q=825+Stanley+Street%2C+Woolloongabba%2C+QLD">825
Stanley Street<span style='color:#0085CC;text-decoration:none'><br>
</span>Woolloongabba QLD 4102 </a><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";
color:black'>Country:<o:p></o:p></span></b></p>
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<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";
color:black'>Australia<o:p></o:p></span></p>
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color:black'>Phone:<o:p></o:p></span></b></p>
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<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";
color:black'>+61734352810<o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>They are fairly helpful every
time I’ve called and might be able to plug you into the right contact.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>They are around the corner from
where we are currently and have been helpful every time I’ve dropped in over
the years for Snapgear devices.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>-Sean.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> ausnog-bounces@lists.ausnog.net
[mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Skeeve Stevens<br>
<b>Sent:</b> Sunday, 20 September 2009 6:44 PM<br>
<b>To:</b> ausnog@ausnog.net<br>
<b>Subject:</b> [AusNOG] SnapGear/Secure Computing/McAfee UTM SME550 Help<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#002060'>Hey all,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#002060'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#002060'>We’ve got a new customer who has
no login details for a SnapGear SME550 and we have no other details about the
device – boxes/paperwork etc.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#002060'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#002060'>We need to ‘recover’ access to
the unit, which the support pages support is possible.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#002060'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#002060'>But... at <a
href="http://www.securecomputing.com/index.cfm?skey=1597">http://www.securecomputing.com/index.cfm?skey=1597</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#002060'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#002060'>It says you need to have
registered your product, etc etc to be able to download the recovery
image. We obviously have no documentation/login/etc for this.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#002060'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#002060'>Does anyone have the files, or a
login to be able to get us: <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#002060'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#002060'>1) The recovery image for the
SME550, and <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#002060'>2) the Netflash version 2.0.0
(for all snapgears) from the recovery images section<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#002060'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#002060'>Thanks muchly for you
assistance.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#002060'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#002060'>--<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#002060'>Skeeve Stevens,
CEO/Technical Director<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#002060'>eintellego Pty
Ltd - The Networking Specialists<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#002060'>skeeve@eintellego.net
/ www.eintellego.net<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#002060'>Phone: 1300 753
383, Fax: (+612) 8572 9954<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#002060'>Cell +61 (0)414
753 383 / skype://skeeve<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#002060'>www.linkedin.com/in/skeeve
; facebook.com/eintellego<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#002060'>--<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#002060'>NOC, NOC, who's
there?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#002060'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;color:#002060'>Disclaimer:
Limits of Liability and Disclaimer: This message is for the named person's use
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