[AusNOG] Primus outage

Brad Plant bplant at iinet.net.au
Sat Apr 18 13:38:07 EST 2009

Hi Campbell,

At 9:26am this morning the ambient temperature reported by our servers passed our trigger point of 30 degrees and then climbed to around 40 degrees before slowly decreasing. The servers are currently reporting an ambient temp of around 30 degrees (they usually report low-mid 20's).

We called the NOC and left a message. They did return our call at ~11am and informed us that they had lost mains power and were running on the diesel generator. At that time, city power was still en route to fix the issue.

Fortunately we never lost power to our equipment. I'm not sure of what the current status of the mains power supply is.



On Sat, 18 Apr 2009 13:19:16 +1000
"Campbell, Alex" <Alex.Campbell at ogilvy.com.au> wrote:

> Hi all,
> Does anyone have any info on what caused the 3 hour outage at Primus Mel DC this morning? (apart from the obvious causes - stupidity and incompetence)
> As with their last outage their NOC isn't answering the phone.
> Alex
> --------------------------
> Sent using BlackBerry
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